Night Support Worker – Personal Support Service • York City of York Council
Thank you for your interest in the position of Night Support Worker – Personal Support Service
in York
with City of York Council.
This is a video practice interview and we use your
computer's webcam & microphonedevice's cameraphone's camera
to record your answers.
We record your answers one at a time.
The whole thing should take you less than five minutes.
Interview Progress What to expect
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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.
Then, we'll ask you to answer one or more questions of your choice from the list below:
1. What specific skills do you believe you possess that will help you in this role as a Night Support Worker? What specific skills do you believe you possess that will help you in this role as a Night Support Worker?
2. How do you see your previous experiences and skills transferring to this position, especially in a night support worker role? How do you see your previous experiences and skills transferring to this position, especially in a night support worker role?
3. The role requires good communication skills. Can you provide an example of a time when you had to communicate complex information to someone? How did you ensure they understood? The role requires good communication skills. Can you provide an example of a time when you had to communicate complex information to someone? How did you ensure they understood?
4. Describe a situation where you had to work with a colleague or another professional to support a client. What was your approach, and what was the outcome? Describe a situation where you had to work with a colleague or another professional to support a client. What was your approach, and what was the outcome?
5. How would you handle a difficult conversation with a customer or their family regarding a sensitive issue? How would you handle a difficult conversation with a customer or their family regarding a sensitive issue?
6. Imagine you are responsible for administering medication to a client. What steps would you take to ensure this is done safely and effectively? Imagine you are responsible for administering medication to a client. What steps would you take to ensure this is done safely and effectively?
7. Describe a time when you had to use your own initiative to solve a problem in a work or volunteer situation. What was the problem, and what did you do? Describe a time when you had to use your own initiative to solve a problem in a work or volunteer situation. What was the problem, and what did you do?
8. The nature of this role can be unpredictable. Can you give an example of how you adapt to sudden changes or unexpected challenges during your shift? The nature of this role can be unpredictable. Can you give an example of how you adapt to sudden changes or unexpected challenges during your shift?
9. What do you understand about the principles of promoting independence in clients? How would you apply this in your day-to-day role? What do you understand about the principles of promoting independence in clients? How would you apply this in your day-to-day role?
10. Why do you think safeguarding and adhering to legal frameworks like CQC are essential in a support worker position? Can you give an example of how you would prioritise these in your work? Why do you think safeguarding and adhering to legal frameworks like CQC are essential in a support worker position? Can you give an example of how you would prioritise these in your work?
11. What would you do if you noticed a change in a client’s condition during your shift? What steps would you take? What would you do if you noticed a change in a client’s condition during your shift? What steps would you take?
12. The job description mentions a commitment to personal development and training. How do you approach learning new skills or knowledge, particularly in the realm of health and social care? The job description mentions a commitment to personal development and training. How do you approach learning new skills or knowledge, particularly in the realm of health and social care?
13. Can you share an experience where you sought out additional training or resources to improve your work performance? Can you share an experience where you sought out additional training or resources to improve your work performance?
14. Are you comfortable working night shifts, and do you have any preferences regarding specific hours or locations of employment within the Council? Are you comfortable working night shifts, and do you have any preferences regarding specific hours or locations of employment within the Council?
15. This position can be a job share opportunity. How would you ensure effective communication and teamwork with a job share partner? This position can be a job share opportunity. How would you ensure effective communication and teamwork with a job share partner?
16. Do you have any questions about the responsibilities of the Night Support Worker or about the City of York Council as an employer? Do you have any questions about the responsibilities of the Night Support Worker or about the City of York Council as an employer?
17. How do you plan to handle the emotional and physical demands of working night shifts in a social care environment? How do you plan to handle the emotional and physical demands of working night shifts in a social care environment?
The preview image will be black while recording; please just continue to record your answer as normal.
Interview Summary •
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Role:Night Support Worker – Personal Support ServiceinYork
Interviewed on Sunday 2 March 2025
at 15:40.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nNight Support Worker – Personal Support Service with City of York Council in York, England, United Kingdom\n\nAre you looking for a rewarding role in social care supporting customers in their own home as part of our Independent Living Communities? The City of York Council’s Personal Support Services are now recruiting for some great opportunities. You may have limited experience or qualifications in this field, but we are happy to work with you to reach the standard required to develop into an excellent Support Worker. As a Support Worker, you will be supporting customers living in their own homes within York delivering personal care and promoting daily living skills to enable customers to maximise their independence. The duties are varied, so no two shifts will be the same. Key Skills And Experience Required. Good communication skills Ability to record defensible documentation. Work within a team/able to use your own initiative. Able to administer medication. Confidence to work with other professionals and families. Commitment to identifying personal development and attend mandatory training. You will be supported by the organisation to work within the legal framework i.e. safeguarding/CQC and given the training and support you need, such as obtaining a desired qualification in health and social care. We have various part time and full-time night positions across several sites including Auden House and Glen Lodge Please let us know in your supporting statement if you have a preference in location and the amount of hours you wish to work. This role is suitable as a job share opportunity. As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express themselves spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it. City of York Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We require the successful candidate to undertake an enhanced Criminal Record check via the Disclosure and Barring Service. The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings. For further information or an informal discussion please contact Sarah Benton, Registered Manager at sarah.benton@york.gov.uk or on 01904 551869. Closing date: Monday 12 August at 12 midnight Interview date: TBD"}