Receptionist • Alma Court Care Home Avery Healthcare Group Ltd.
Thank you for your interest in the position of Receptionist
in Alma Court Care Home
with Avery Healthcare Group Ltd..
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nReceptionist with Avery Healthcare Group Ltd. in Alma Court Care Home, Heath Way, Heath Hayes, Cannock\n\n Package Description: Shift Details : Working every Monday & Friday At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues,supporting your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are nowseekingacompassionate,enthusiasticand dedicatedindividualto join ourfriendly, award-winning team asareceptionist. ABOUT THE ROLE Your focus asareceptionistwill be tooffer professional, high quality customer service as first point of contact within the homeas well asprovidinga range of administrative services. Other responsibilitieswillinclude: Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly. Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager. Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained. ABOUT YOU To besuccessfulin your application, youwill live our values of caring,supportive,honest,respectfuland accountable in all that you do. Our ideal candidatemust: Have excellent communication skills both verbal and written. Be confidentin using computers. Have a positive,friendly,and welcoming attitude. Havepreviousexposure to problem-solving and client complaints. ABOUT AVERY As one of the largestproviders of luxury elderly care homes in the UK, we believe that the lateryearsof our residents lives should be as enriching as any other. Our vision of creating meaningful livestogether is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilstestablishing ourselves as the preferred choice forresidents and employees. Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs. This is a great opportunity to join the friendly, award-winning team at Avery Healthcare as a receptionist. You will be the first point of contact within the care home, providing professional, high-quality customer service and administrative support to the General Manager. As a receptionist, your focus will be on offering excellent customer service, answering telephone enquiries, and completing a range of administrative tasks to support the smooth running of the care home. This will include maintaining databases, providing administrative assistance to the General Manager, and liaising with the Housekeeping team to ensure the reception area is kept tidy. You will need to have great communication skills, be confident using computers, and have a positive, friendly attitude. "}