{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nReceptionist with Gees Court Partners in London, England, United Kingdom\n\n Job Summary The Counter Soho is a look out for experienced Receptionists to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere and supporting GM with admin tasks. If you have excellent communication skills and a passion for hospitality, we’d love to hear from you. **Key Responsibilities** Warmly greet guests upon arrival with a friendly and professional demeanour. Manage reservations and seating arrangements to ensure efficient table turnover and guest satisfaction. Escort guests to their tables and present menus. Handle phone calls and online reservations promptly and accurately. Confirm reservations and manage any changes or cancellations. Maintain an organised reservation system. Provide guests with information about the menu, specials, and restaurant services. Address guest inquiries and resolve any issues or complaints promptly and courteously. Assist with coat check and other guest services as needed. Respond to the reviews and complaints Maintain a clean and organized reception area. Manage waitlists during busy periods and communicate wait times to guests. Coordinate with the waitstaff and management to ensure smooth service flow. Liaise with kitchen and serving staff to manage seating and guest flow. Relay any special guest requests or dietary requirements to the appropriate team members. Keep the management informed of any guest feedback or issues. Qualifications At least 3 years previous experience in a receptionist or customer service role, preferably in a restaurant or hospitality setting. Excellent verbal and written communication skills. Strong organisational and multitasking abilities. Friendly, approachable, and professional demeanour. Ability to handle high-pressure situations and remain calm under stress. Proficiency with reservation software and basic computer skills. Flexibility to work evenings, weekends, and holidays. "}