{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nEstates and Facilities Monitoring Officer with Medway NHS Foundation Trust in Gillingham\n\n Communication and Team Working Communicate effectively with Matrons, Chief Nurse, Infection Prevention team, Ward Managers, Departmental Heads, Associate Director of Facilities, Estates Management, Senior Facilities Manager Housekeeping and the Assistant Facilities Manager Housekeeping regarding the standard of cleanliness, fabric of the building and infection control issues across the Trust. Communicate with clinical area managers who have not achieved safe standards. Re-audit area as required until the threshold target has been reached. Deal with Housekeeping enquiries and will work to Trust policies, procedures and departmental SOPs. Escalate issues related to cleanliness to either the Senior Facilities Manager Housekeeping, Associate Director of Facilities, Estates Management or appropriate nursing lead. Deal with enquiries from staff and services, resolving queries and advising regarding the cleanliness of a ward or department. Investigate poor cleanliness complaints and DATIX incident reports in an accurate and timely manner and report the findings to the Housekeeping Manager. Ensure that necessary corrective actions have been put in place as required. Maintain an open and approachable manner with all other internal and external service users in order to build good working relationships. Attend and participate in all Hospital Environmental Audits creating action plans in conjunction with the Estates department. Attend and undertake Ward Food Safety audits Including service, environmental, documentation and cleanliness. Attend all environmental and quality control related meetings, e.g. Patient Environment Action Group (PEAG). Will Audit and maintain office supplies including audit tools and cleaning equipment. Planning and Organising Undertake audits of all clinical wards and departments in accordance with the National Standards of Cleanliness. Ensure that all areas are inspected by the end of the month. Collate all information and send appropriate reports to the respective ward or department manager. Ensure that cleaning standards are met to satisfy infection prevention and control and safety standards; report deficits to the Assistant Facilities Manager Housekeeping. Administration including uploading, cascading and distribution of weekly, monthly, bi-monthly, quarterly and annual audit information. Must be proficient in Excel and other office packages. Verify that any cleanliness audits undertaken by the Housekeeping Supervisory team evidence that efficient cleaning practices have been undertaken through efficacy audits. Take responsibility for the monitoring documentation related to all audits undertaken to ensure correct procedures and processes are being followed. Highlight any areas of concern directly to the Housekeeping Management. Provide the Assistant Facilities Manager Housekeeping or deputy all completed daily inspections. In the event that a clinical ward or department does not meet the expected standard, terminate the inspection immediately. Inform ward/department manager of your action. Refer this matter straightway to the Assistant Housekeeping manager to urgently rectify this matter. Inspect all public areas across the Trust. Report any concerns to Housekeeping Management and Estates Department. Agree with Departmental Managers, Ward Managers, Infection Prevention team and Housekeeping Management regarding remedial action to be taken to meet NHS Clean Hospital Standards. Report maintenance issues that may compromise the patient environment and all otherdefects identified during audit monitoring onto the Trust Estates Helpdesk Identify and promote good practice, particularly in relation of cleaning and the patient environment. Undertake ad hoc inspections of clinical areas with Matrons, Chief Nurse, Infection Prevention & Control team, Ward Managers and/or Departmental Managers. Provide advice on what is acceptable in terms of cleanliness and Infection Prevention & Control Identify and prioritise patient environment improvements and share with appropriate departmental manager..Ensures that the national colour coding scheme is adhered to across the Trust. In conjunction with the Senior Facilities Manager Housekeeping and the Assistant Facilities Manager Housekeeping, review new or revised national guidance and legislation in relation to its implications for the Trust. Attends and participates in department team briefings and attend meetings as appropriate. Working base Housekeeping Department Office Frequent travel around site to carry out audits and audit action plans. Managing People and Resources Assist the Assistant Facilities Manager and inspect work undertaken by contract window cleaners. Conduct training for all Housekeeping Team Leaders on Audits. Act as expert external assessor for other Trusts. Accept and assist external inspections Training and Teaching Provide advice, support and training on monitoring issues to all service users as required. Role: Estates and Facilities Monitoring Officer Banding: Band 3 Division: Estates and Facilities Responsible to: Assistant Facilities Manager Housekeeping Accountable to: Senior Facilities Manager Housekeeping The Estates & Facilities Monitoring Officer will operate a robust monitoring system based on the National Standards of Cleanliness. To promote safe standards of cleanliness across all healthcare environments within the Trust and encourage quality improvements where identified. To assist with the annual co-ordination and delivery of the Patient-Led Assessment of the Care Environment (PLACE) inspection, providing individualised action plans as appropriate. Undertake audits of all clinical wards and departments in accordance with the National Standards of Cleanliness. Ensure that all areas are inspected by the end of the month. Collate all information and send appropriate reports to the respective ward or department manager. Ensure that cleaning standards are met to satisfy infection prevention and control and safety standards; report deficits to the Assistant Facilities Manager Housekeeping. "}