{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPatient Services Assistant with York and Scarborough Teaching Hospitals NHS Foundation Trust in York, England, United Kingdom\n\nAn exciting opportunity has arose for Patient Services Assistants on Ward 31 Ward 31 is a unit that cares for patients with a Haematological/Oncological malignancy. It's a place where the opportunity to make a real difference in patients and their relatives lives. Full time and part time positions available. The patient services assistant role will involve working as part of an integrated team, guided by local and trust policy and procedures. To carry out non-nursing duties as delegated by the registered nurse, using own initiative within the level of competence expected for the role. To assist and support members of the multi professional team in order to provide a high standard of patient centred care whilst demonstrating care and compassion whilst ensuring that patients needs are met. The PSA will focus on supporting the nutrition needs of patients, this will include: They will take on the role of ‘nutrition coordinator’ at mealtimes liaising with nursing staff to ensure that patients are sat out or up and ready to eat. The PSA will ensure that patients have hand hygiene wipes available and offer help where needed, ensure the correct cutlery and aids are available and that the ‘red tray’ system is implemented. Assisting patients at mealtimes and helping them with food where appropriate. Working alongside nursing staff to promote ‘first a drink’ helping patients with drinks to support hydration. Completing menus for all patients, offering help where required and ensuring that correct menus (including special diets, snack menus, finger food etc.) are ordered. Completion of food and fluid charts, escalating concerns to nursing staff. Keeping the nutrition boards up to date. Our Benefits We offer a range of benefits to support our staff including: Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants 27 days holiday rising to 33 days (depending on NHS Trust service) A variety of different types of paid and unpaid leave covering emergency and planned leave Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme NHS Car Lease scheme and Cycle to Work scheme An extensive range of learning and development opportunities Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages. For further details / informal visits contact: Name: Ian Fowler Job title: Charge Nurse Email address: ian.fowler1@nhs.net Telephone number: 01904 726031"}