{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nCare Navigator / Dispenser with NHS Scotland in Armadale, Scotland, United Kingdom\n\nNHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society. An exciting opportunity has arisen for a Care Navigator / Dispenser with excellent I.T. skills to work at Armadale Medical Practice, West Sutherland, supporting the care of approx 950 patients across the practice boundary area and working closely with neighbouring practices. We are looking for a proactive and enthusiastic individual who is able to deal with people kindly and sensitively, both face to face and on the telephone to join our primary care team. You should be able to work in a busy environment, sometimes under pressure while providing a high standard of service to all our patients and customers booking appointments and answering queries; processing prescriptions and providing clerical support. Sound administrative and excellent communication skills are essential to this role. Previous experience of working in a medical and/or customer focused environment would be beneficial, but not essential. Training on systems, will be available to the successful candidate. This is a permanent part-time post of 18 hours per week working some, but not all days in the week, with the need for flexible working. Informal enquiries would be welcomed by Laura MacKay, Practice Manager, email: laura.mackay3@nhs.scot Tel: 016141 541212 Recruitment team can be contacted by e-mailing northarea.recruitment@nhs.scot or by telephoning (01955) 880404/880410. Additional Information For Candidates You should apply for this post by completing the application process on Jobtrain. DO NOT upload a CV as this will not be used for short listing purposes Posts close at midnight on the indicated date For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/ To view our accessibility statement, please follow this link: https://www.eess.nhs.scot/jobtrain-accessibility-statement/ Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues We recommend using the Internet Browser \"Google Chrome\" or \"Microsoft Edge\" when using Jobtrain Once you have submitted your application form you will be unable to make any amendments Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values. Care and compassion Dignity and respect Openness, honesty and responsibility Quality and teamwork NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board. "}