{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHealth Care Assistant (Adult) - AMU with Norfolk and Norwich University Hospitals NHS Foundation Trust in Colney, England, United Kingdom\n\nHello. My name is Natalie, and I am the Matron of the Acute Medical Unit here at Norfolk and Norwich University Hospital. I wanted to personally introduce myself and explain to you why you should choose to come and join my team. The Acute Medical Unit at NNUH is set across three wards currently with a combined bed base of 84 beds plus 9 trolleys. Much like other AMU’s we receive patients directly from GP’s and the Emergency Department and we ensure all emergency admission patients receive seamless, high-quality care at the point of admission. We see around 20,000 emergency admissions each year. Where we differ from other acute units is that NNUH has spent a lot of time in the development of Emergency Care which has led to the expansion of the services offered by the Acute Medical Unit. This includes Same Day Emergency Care (SDEC), Priority Assessment Unit (PAU) acute medical short stay beds, and advanced care for critically ill patients. I’m a realist, acute medicine is busy. The days are long, and the work is challenging. As a team we recognise this and make sure that all members of the team are fully supported, and we look after you. I am really lucky to have four amazing ward sisters, and we are supported by our own clinical educator. All our doors are open, and we encourage our team to come speak to us. I would love you to come join my team and not only come work for me but come start a long and rewarding career at our hospital. Natalie We get to see a huge variety of patients in AMU, and it gives healthcare assistant’s the chance to enjoy a working environment where you are exposed to lots of different patients and no two days are the same. NNUH is really keen on career progression; we encourage every single member of our teams to achieve their potential. Responsibilities Under the direction of the Registered Nurse, you will work with all members of the multi-disciplinary team, and contribute to the provision of the highest standards of patient care delivered with dignity, respect and compassion. Key tasks and responsibilities include: To deliver care and carry out duties as specified within the Trusts Approved core task list for Healthcare assistants. To report to Registered Nurse any patient who gives cause for concern or any observed changes in the patient’s condition. To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. To accurately document all care delivered to patients, countersigned by a Registered Nurse maintaining confidentiality at all times. To keep the clinical area clean and tidy maintaining a safe environment. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Dedication, Integrity and Excellence Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff! The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity We can offer you the full range of NHS benefits/discounts and in addition: Flexible working hours Fast Track Staff Physiotherapy Service Multi Faith prayer room Discounted gym memberships Excellent pension scheme and annual leave entitlement Wagestream - access up to 40% of your pay as you earn it Free Park & Ride service direct to NNUH site Free 24-hours confidential counselling support On-site Nursery On-site cafes offering staff discounts Support in career development Flexible staff bank Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics For further details / informal visits contact: Name: Milan Cherian Job title: Ward Manager Email address: Milan.cherian@nnuh.nhs.uk If you would like more information, please give Milan Cherian a call on 01603 286286 ext 7766 or send her an email milan.cherian@nnuh.nhs.uk. Any interested candidates are welcome to come for an informal meeting to have a look round and meet the team.\n "}