{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nEducation & Training Pharmacy Technician - Clinical Services with The Christie NHS Foundation Trust in Manchester, United Kingdom\n\n Detailed job description and main responsibilities DUTIES AND RESPONSIBILITIES Education and Training To support the Lead Education and Training Pharmacy Technician to develop and implement an education and training framework to all technical staff within clinical pharmacy services ensuring a high-quality service is maintained to all key stakeholders. To ensure all pharmacy technicians, pharmacy assistants and trainees are supported and developed to the designated competency level through in-house and regional training programmes, in line with national and local guidance. To assist in the development and review of training packages in collaboration with the Lead Education and Training Pharmacy Technician and other lead pharmacy technicians for all technical pharmacy staff working across clinical services ensuring all staff have received appropriate training. To assist in developing, monitoring and integration of written policies, guidelines, and procedures for training and education. To support the development and implementation of new systems of working to improved service quality and efficiency. To support the Lead Education and Training Pharmacy Technician in developing and supporting PTPTs undertaking the BTEC Level 3 Diploma in the Principles and Practice for Pharmacy Technicians for registration with the General Pharmaceutical Council to ensure the designated competencies are met within the required timeframes. To support the monitoring and training of clinical pharmacy assistants undertaking the BTEC level 2 Certificate in Pharmacy Services for support staff. To support NVQ level 2 and 3 candidates to successfully achieve their qualifications, within the specified deadline. To mentor and support pharmacy technicians undertaking the accuracy checking pharmacy technician qualification ensuring completion within the specified deadline. To support training for PTPTs within the clinical service, and The Christie Pharmacy Company Ltd. To attend both Trust meetings and external meeting, conferences and educational sessions relevant to role and deputise for Lead Education and Training Pharmacy technician if required. Clinical Services To support the Lead Education and Training Pharmacy Technician. To monitor and support the development and training for pharmacy technicians, assistants and PTPT input into the clinical service. To maintain defined service standards, including medicine reconciliation, medication provision and patient counselling. Monitor the standard of professional work undertaken by clinical pharmacy technicians, assistants and PTPTs in accordance with local and any national competency frameworks. Maintaining a clinical pharmacy technician role for designated ward(s), advocating patient-centered care. To assist in the development and implementation of new systems and processes of working to improved service quality and efficiency. To actively participate in the MRHA drug recall process, in conjunction with the third-party provider, regarding clinical service implications and resulting communications with the Trust. General To build strong working relationships with regular two-way communication with all staff within the clinical service and provide support during periods of absence. To deputise for the Lead Education and Training Pharmacy Technician in all aspects of education and training. To assist in the homecare and cyclical service as necessary. Ensure medication errors and incidents are reported and managed according to Trust policy. Have the ability to use Microsoft office applications and healthcare software e.g., electronic SACT prescribing systems, EPMA and scheduling software. To participate in weekend working and bank holiday rotas as required by the clinical pharmacy service to meet the needs of the Trust. To attend regular training and development opportunities to maintain continuing professional development. To be fully aware of COSHH regulations including the handling of cytotoxic and clinical trial materials. To contribute to audits of clinical pharmacy services to ensure a high-quality service provision is maintained and to identify future service improvements, developments, or initiatives. To participate in the recruitment of staff in accordance with recruitment and selection policies and induction programmes. Support and undertake performance and development reviews. Ensure staff have their education and training needs regularly assessed. Person specification Qualifications Essential criteria BTEC Level 3 Diploma in Pharmaceutical Science or equivalent NVQ Level 3 in Pharmacy Services GPhC registration BTEC Level 4 Professional Diploma in Dispensing Checking or equivalent Evidence of continuing professional development Experience in supervision of other staff Desirable criteria BTEC Pharmacy Clinical Services Professional Diploma Level 4 Member of APTUK Member of BOPA Educational Supervisor accreditation or A1 Assessor or equivalent Management qualification Experience Essential criteria Suitable post qualification experience Experience of training staff, giving developmental feedback and implementing training plans Setting SMART objectives and creating action plans Experience of working within hospital pharmacy Desirable criteria Experience within the oncology setting Experience of providing pharmacy professional training, and supporting training for NVQs Experience of tutoring, mentoring, supervising staff and trainees Experience in supervision of other staff Skills Essential criteria Excellent communication skills both verbal and written Ability to work on own initiative and as part of a team Able to design and deliver training, and facilitate training sessions and meetings Ability to turnaround negative situation to have positive outcomes Self-motivating Good organisation and time management skills Ability to work under pressure, highly organised, work to deadlines Ability to manage and implement change IT literate Ability to influence and negotiate with medical, nursing and pharmacy staff Ability to recognise own limitations Desirable criteria Presentation skills. Knowledge Essential criteria Good working knowledge of medicine optimisation Good knowledge of clinical use of medicines Evidence of continuing professional development Desirable criteria Experience of drug use in oncology setting Knowledge of the career pathway of a pharmacy technician Understanding of available post qualification training and development opportunities for pharmacy staff Values Essential criteria Able to deal with varied situations with tact and diplomacy To show empathy and understanding to staff and patients To treat people with dignity and respect Professional approach Ability to adapt to change and to develop services and systems to meet changing need Equality and diversity Ability to demonstrate the organisational values and behaviours Other Essential criteria Weekend working (Saturdays & Sundays) Bank holiday working Flexible working hours as required The closing date for this post may be extended if there are insufficient applicants or brought forward if there is a high volume of applicants. We want to ensure that everyone who works at the Christie or uses our services is welcomed, valued and treated with dignity and respect. The Christie values diversity and is committed to ensuring equal opportunities for all and fair representation across the organisation at all levels. In support of these commitments, we particularly welcome applications from Black, Asian and other ethnic minority people and people with disabilities for this post. Appointment will be only on merit. We are committed to creating a balanced and diverse workforce. As such we welcome and encourage applications from people of all backgrounds. Together we will foster inclusion and tackle inequity and health inequalities in cancer care. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy All positions within the Christie are subject to the receipt of satisfactory written references, medical clearance and evidence of your Right to Work in the UK. Some roles will require a Disclosure & Barring Service (DBS) check. Please note if you are successfully appointed to a post with this Trust, you will be required to pay for your own DBS Disclosure. By applying for this post you are agreeing to The Christie NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job information will also be transferred into the national NHS Electronic Staff Records system. Please note, all communication regarding your application will be made via email, please ensure you check your junk/spam folders as emails are sometimes filtered there. If you have not heard from us within four weeks of the closing date, I regret that on this occasion your application will have been unsuccessful. The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and will form part of the recruitment process. In the event that you are successful following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer. Overseas candidates wishing to apply for this position and who would require immigration sponsorship, may wish to self-assess the likelihood of obtaining a Certificate of Sponsorship for the post on the UKVI website. You should be aware the Trust operates a No Smoking Policy and therefore employees are not permitted to smoke at work. Employer certification / accreditation badges Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download JD & PS (PDF, 368.4KB) The Christie Values and Behaviours (PDF, 919.5KB) Strategy Brochure (PDF, 1.0MB) Trust Membership - Christie Talent (PDF, 23.0KB) Travel to The Christie (PDF, 3.8MB) "}