{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nFront Of House Receptionist with Vigilant Security in London, England, United Kingdom\n\n Job Purpose We are seeking a dynamic and enthusiastic individual who has extensive experience in top-tier customer service to provide an exemplary, 6-star front-of-house experience at one of our prestigious sites. A warm welcome from our front of house team will determine the first impressions of our clients and visitors. The role of the Front of House Receptionist is to provide the highest level of client care and personal service to all associates in the clients' business, which includes visitors, occupiers and internal associates. This amazing opportunity operates on a full-time basis with a minimum of 45 hours per week, permanent contract working 8.30-17.30 Monday to Friday. Pay rate is £13.52 p/h and you will be entitled to 28 days holiday per annum including bank holidays. At PROception we pride ourselves in offering an outstanding welcome to our clients, combining the three key disciplines of reception, concierge and security. Key Responsibilities Deliver a 6-star guest experience at all times Provide a professional first impression and deliver beyond client/visitor expectations Ensure all visitors experience the full customer journey Provide and maintain a consistent superior level of customer service at all times Lobby hosting and lift escort management Sensitive customer interaction while maintaining a cohesive acknowledgement of all guests Be seen as a visible customer focused professional by being proactive and greet clients and visitors where possible Anticipate and action client requirements in a professional manner Provide a consistent professional service at all times Assist building management with administrative and other reasonable tasks Communicate where required visitor or client arrivals with a high level of discretion Handle all incoming telephone calls and enquiries in an efficient and sincere manner Provide a high level of concierge services and have a wide knowledge of provisions within local and surrounding areas Ability and fore sight to create a safe environment for all guests and visitors Maintain a high security awareness at all times and liaise with the onsite security team Complete a full detailed handover at the end of each shift Person Specification Professional, highly driven, flexible, enthusiastic, proactive, self-motivated team player Holds a true passion for high standards of customer service delivery Ability to provide 6-star guest experience Previous experience in hospitality or a customer service facing role Excellent interpersonal skills and the ability to interact with people at all levels Immaculate presentation Intuitive customer related logic Excellent telephone etiquette Ability to work independently with confidence, using own initiative as required Look for opportunities to enhance client/visitor experience Clear, concise and confident communication skills which are customer service orientated with a very keen eye for detail Good MS Skills with strong Microsoft Word and Excel Confidence and common sense to access and utilize expert resources when making decisions Maintain and practice a high degree of confidentiality at all times Computer literate with good email etiquette. Valid SIA License Preferred But Not Essential 5 years of verifiable work history What We Offer A highly competitive salary within the corporate sector CPD- Bespoke Training, Learning & Development opportunities. Licence Upskill- where applicable. Perk Box- Employee discount scheme Laundry service for tailored uniform Cycle to Work Scheme Social events and activities Pension scheme Employee mental health assistance helpline Recognition schemes including our employee of the month programme. Employee HSF Scheme"}