Interview for Patient Administrator (Outpatients Department)

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Patient Administrator (Outpatients Department) • Isleworth
Chelsea and Westminster Hospital NHS Foundation Trust

Thank you for your interest in the position of Patient Administrator (Outpatients Department) in Isleworth with Chelsea and Westminster Hospital NHS Foundation Trust.

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Role: Patient Administrator (Outpatients Department) in Isleworth

Interviewed on Friday 22 November 2024 at 10:11.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPatient Administrator (Outpatients Department) with Chelsea and Westminster Hospital NHS Foundation Trust in Isleworth, England, United Kingdom\n\n West Middlesex Site Band 3 Rheumatology and MSK Services, Dermatology, Plastic and Podiatry We are searching for a high performing and enthusiastic individual to fill a Patient Administrator vacancy on the West Middlesex site working in our busy outpatient 3 department: supporting the Rheumatology and MSK services. Working in the clinical back office, you should have telephone experience and ideally experience of working with Cerner or other PAS systems. You should have a good team spirit as well as being able to work autonomously. As a team player they will need to be able to demonstrate excellent listening and communication skills, be organised, adaptable and flexible, show empathy and concern for others. If you thrive on a challenge and enjoy working in a very busy and demanding environment this could be the role for you The post holder will contribute to the delivery of high quality, safe and compassionate healthcare to patients by providing an administrative service focused on the patient and their individual needs. The Patient Administrator will provide effective and efficient administrative support to a team liaising with patients, doctors and other healthcare professionals. The staff member will work consistently to provide high quality customer service and will be professional at all times. Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond. For further details / informal visits contact: Name: joanne burke Job title: ASM Patient Access Email address: j.burke6@nhs.net Telephone number: 0208 321 5142"}