Part or Full time Team Administrator • Brighton Sussex Community NHS Foundation Trust
Thank you for your interest in the position of Part or Full time Team Administrator
in Brighton
with Sussex Community NHS Foundation Trust.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPart or Full time Team Administrator with Sussex Community NHS Foundation Trust in Brighton, England, United Kingdom\n\n Full or part time team administrator If you’re an experienced administrator looking for full or part time hours during the week, we’re offering full or part time interesting administration roles within the field of diabetes. We currently have vacancies for Team Administrators to work in our busy Brighton admin hub at Moulsecoomb, just off the A27 with free on-site parking and with bus and train routes within walking distance. The role would ideally suit an experienced multi-tasker looking for a supportive work-life balance. If you’re available for 22.5 hrs or more per week then talk to us about flexible working. The service runs between 8am-5pm, Monday to Friday. You must have good organisational and communication skills and be able to work under your own initiative to follow procedures and directions. You’ll also be actively engaged in service development for both administrative and clinical processes to maximise efficiency and ensure a good patient experience. Therefore, working collaboratively with the clinical team to achieve excellent patient outcomes is a key part of this role. Effective diary management, data entry and attention to detail are key skills we are looking for in our friendly admin team of around 8 staff. All administrators work together to support a larger, multi-disciplinary clinical team which includes Consultants, Diabetes Specialist Nurses, Healthcare Assistants, Dietitians, Podiatrists and Psychotherapists. Main responsibilities include processing incoming patient referrals, managing patient bookings and waiting lists to ensure patients are provided with treatment in a timely manner in the location of their choosing. Receiving incoming post, emails and telephone calls in a courteous, professional manner is also a key part of the role. We are a busy service so you must be able to accurately record sensitive information correctly, for which full training will be provided. We offer a variety of services to our patients in the community across various clinical settings, home settings as well as video and telephone support, so there is lots of interesting opportunities to develop your diabetes knowledge and NHS career. We regularly receive great patient feedback and as the first point of contact we support our administrators with training and supervision to help deliver great customer service. Our aim is to improve health outcomes for people living with diabetes, and to meet the needs of the diabetes population across East and West Sussex. We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children. Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times. We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services. Why work for us? Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options Excellent training and development opportunities Research opportunities Cost-effective workplace nurseries in Crawley, Hove and Brighton Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA) Located in stunning Sussex, with easy access to the South Downs and the coast Access to a wide range of benefits and discounts for NHS staff For further details / informal visits contact: Name: Charlotte Plant Job title: Operational Support Officer Email address: charlotte.plant3@nhs.net Telephone number: 07484404039 Kim Preece, Operational Lead Kim.Preece@nhs.net"}