{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPart - Time Clinic Admin with Fortem People Ltd in Shipley, England, United Kingdom\n\n Job Description Our client is an established and growing provider of specialist clinics to NHS patients in the Bradford and Leeds areas. We are currently recruiting for a Part Time Clinic Administrator to support the Clinic's established Admin team with the effective running of clinics as well as provide general office duties. Key Responsibilities Produce accurate and professional letters for the service, including ensuring all actions as stated in the clinical letter are completed as relevant. Effectively and timely manage the typing generated by the specialist clinics. Ensure all appropriate documentation is completed for the discharge process and that notes are scanned onto the Patient Information System (S1), following discharge. Liaise closely with clinical staff regarding patient letters, to ensure effectiveness of the service, including histology dictation and matching of reports to patient files. Answering telephone calls and taking messages for clinical and management staff. You are responsible for ensuring patients receive timely and clear instruction with regard their appointment date and time including direction to the centres. As part of a team you are also responsible for operating appointments via the choose and book system, making appointments at the time of the phone call whenever possible. To provide general office duties such as filing, post distribution and photocopying as relevant to your clinic areas and as part of a team of staff providing a general admin function. To provide cover during staff absences and other times of pressure on colleagues workload and handover effectively to colleagues before your planned absences ie annual leave. To answer the telephone as part of a team of staff, picking up general enquiries in relation to various service areas. Ensure patients are registered on System1 and case loading into service. To efficiently deal with tasks. To be able to use docmail to send out reminder letters. Registering and booking patients: patient contact, telephone queries, face to face queries. You are responsible for chasing results and linking to patient notes. Ensure reports are scanned onto patient records. Responsibility for operating appointments via Choose and Book for patients in an efficient and expedient manner. Responsible for all secretarial aspects of the relevant services including typing clinics, onward referrals and creating templates for new letters. Manage the Consultant rotas with direct contact with the consultant team, providing monthly update and confirmation of lists. As well as putting the rota on the system and making amendments and alteration as required. Ensuring all lists are covered and dealing with cancellations and changes to the rota, seeking cover following cancellation by consultants. Key Requirements An understanding, acceptance and adherence to the need for strict confidentiality. GSCE English language grade C or above (or equivalent). Strong IT skills and working knowledge of MS Office applications. Clerical/administrative experience in a similar environment. Knowledge of medical terminology is desirable. Excellent interpersonal skills. Previous experience using SystemOne is desirable. Empathetic, honest, considerate and caring. Benefits Basic 27 Days leave, plus bank holidays (NHS Continuous service applies) NHS Pension scheme Birthday holiday 1 extra day per year to be taken in the birthday month *subject to passing probationary period Wellbeing day 1 extra day per leave for personal wellbeing *subject to passing probationary period Childcare vouchers Flexible working (where appropriate) You may also be asked from time to time to be flexible in your working hours as per the needs of the clinics. You will be required to wear a uniform. Due to the nature of the business, any job offer is subject to a satisfactory DBS check."}