Outpatient Booking Officer • Ascot Frimley Health NHS Foundation Trust
Thank you for your interest in the position of Outpatient Booking Officer
in Ascot
with Frimley Health NHS Foundation Trust.
Interview Progress What to expect
Continue below
You've already answered some of these questions.
We've
marked the ones that you've done with a check
You can continue the interview below.
First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.
{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nOutpatient Booking Officer with Frimley Health NHS Foundation Trust in Ascot, England, United Kingdom\n\nThe post holder will be responsible for booking outpatient appointments over the Trust sites for Plastic Surgery. The post holder will assist with meeting Trust targets. The post holder will be required to offer very high customer service skills for patients and both internal and external staff. The Main Duties Of The Role Will Be Arranging appointments over the telephone with patients. Booking patient appointments from waiting lists. Rescheduling and cancelling appointments at short notice, when required. Rescheduling of appointments due to annual leave/other commitments. Liaising with clinical and other admin teams. Answering calls from patients, external and internal staff. Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire. As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area. We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future. We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties For further details / informal visits contact: Name: Sophie Kinch Job title: Service Manager- Plastic Surgery Email address: s.kinch@nhs.net Telephone number: 07917 814963"}