{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nMedical Secretary with South West Yorkshire Partnership NHS Trust in Dewsbury\n\n The post-holder will: under the supervison/direction of the Line Manager/Admin Supervisor, seeking support as and when necessary, provide a comprehensive, confidential, Secreterial/administrative service to clinical/support services, in an efficient and confidential manner. Provide services within well-established policies, procedures, protocols, guidelines, whilst acting within the required sphere of competences for the role at all times. Demonstrate sound knowledge of the service to enable the post holder to contribute and inform decision making within the service. May work within clinical environments where conflict resolution may be required. Act as principal point of contact for users of the service eg,individuals from within/outside the Trust, service users and members of the public etc. Work flexibly to meet the needs of the service. Develop and maintain good working relationships by being, flexible, adaptable, polite, positive and empathetic, communicating effectively and informatively. Work with sensitivity and have a good understanding of the service provision and issues experienced by its users. Prioritise own tasks, exercising a degree of independence, initiative and judgement. Assess situations, identify and resolve potential problems within own skill set. Refer and seek guidance on issues outside of postholders level of competency or authority to the Line Manager. Work within well-established departmental/Trust policies, procedures, protocols, guidelines and established service delivery plans at all times. Use effective verbal/written communication at all times, incorporating tact, empathy, consideration, courtesy and confidentiality. Adapt style of communication to respond to others user communication difficulties. Ensure the service experienced is positive and service user confidentiality is maintained at all times. Treat users of the service, colleagues etc, with respect, dignity, courtesy and in accordance with the Trusts Values. 30 Hours Per Week South West Yorkshire Partnership NHS Foundation Trust is currently recruiting for a Medical Secretary to support a number of Consultants and Junior medics at The Priestley Unit Ward 18 for 30 hours per week, they will form part of the busy admin team based at The Priestly Unit and will provide admin and secretarial support to the Medics. The applicant will be required to work as part of a very busy team providing secretarial and administrative support to the clinical team. We are looking for an experienced secretary with an NVQ or RSA Level III qualification or be able to demonstrate competency at Level III. The applicant must have good audio typing skills and be able to organise and prioritise their own workload in order to meet deadlines, with a good attention to detail in an environment of competing demands. A good knowledge of Microsoft Office and diary management is essential. For full job description, please see attached supporting documents. We are aware that an increasing number of applicants are using AI technology to generate responses on NHS Job application forms. Over reliance on AI-generated content in application forms is strongly discouraged and we will conduct a thorough screening process before selecting candidates to progress to the next stage. If you are using AI to enhance your application, please disclose this in your NHS Jobs application form. The applicant must be able to work as part of a team and have good written and verbal communication skills. Duties will be varied and will include using email, note taking, booking appointments, diary management, using clinical systems and dealing with telephone calls. Good customer service skills are essential and previous NHS experience is desirable. For any further information please contact Sheridan Wood-Ives on 07931580175 or Darren Phillips on 07827307361. All employees of the Trust are strongly encouraged to be fully vaccinated against COVID-19 to protect patients. "}