{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPharmacy Ward Services Assistant with Frimley Health NHS Foundation Trust in Frimley, England, United Kingdom\n\n Job Overview We are looking to recruit a TWO Pharmacy Ward Services Assistants into our busy Ward Services section of the Pharmacy Department at Frimley Park Hospital. If you are motivated, with good communication skills and a customer service mentality, have a methodical approach to work, an ability to work unsupervised as well as part of a team – you could be the person we are looking for. The Pharmacy Department is a forward thinking and progressive workplace. We are continually seeking to expand our current team as we develop the services provided to the Trust. The successful candidate must be willing to complete the \"Support Staff Course for Pharmacy Stock Management\" as an essential requirement of the role. Main duties of the job To support the Ward Services manager in facilitating a prompt and efficient pharmaceutical stock supply to customers. Your duties will involve visiting wards to check and replenish medicines ensuring they are safe to use and available at the appropriate times to treat patients. Other duties include the receipt and storage of stock and putting together stock orders (picking and checking) for delivery to wards and external clinics. The post may involve travel to other sites (car provided) and a degree of manual handling on a daily basis. The post holder will be expected to wear appropriate PPE where necessary. Working for our organisation Frimley Health NHS Foundation Trust provides NHS hospital services for around 900,000 people across Berkshire, Hampshire, Surrey and south Buckinghamshire. As well as delivering excellent general hospital services to local people, we provide specialist heart attack, vascular, stroke, spinal, cystic fibrosis and plastic surgery services across a much wider area. We have three main hospitals - Frimley Park in Frimley near Camberley, Heatherwood in Ascot and Wexham Park near Slough. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients, visitors, service users and each other, Committed to Excellence, Working Together and Facing the Future. We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties Detailed Job Description And Main Responsibilities General Duties To participate in the distribution service for stock drugs and vaccines to wards, departments, community clinics and GP surgeries to minimise wastage and to ensure adequate stock which is fit for purpose. To participate in the ward topping-up service to ensure availability of stock that is appropriate, in-date and of sufficient quantity. This includes contributing to the periodical reviews of profiles and liaising with ward staff accordingly. Be responsible for the safe custody of Ward Services. Keep accurate records associated with the function of Ward Services. To respond to callers and visitors’ requests for routine information and enquiries To carry out clerical duties relating to the receipt and subsequent filing of orders and other relevant paper work To receive and direct, as appropriate, incoming telephone calls promptly, and record accurate messages as required. To make outgoing telephone calls to other healthcare professionals. To deliver small quantities of medicines to wards as requested To order, receive and store pharmaceuticals products. To demonstrate Assistant duties to new members of staff To work according to and within standard operating procedures To plan own duties to meet needs of the department To undertake and participate in the internal checking programme for bulk stock issues relevant to Ward Services. Also to assist with the issue and checking of stock orders for issue to wards and departments at Frimley Park Hospital and all other units served. To monitor the storage environment and maintain the records required To accurately check off and place new stock on Ward Services shelves To maintain Ward Services stock to minimise wastage To carry out such alternative duties appropriate to the grade as may be required by the Chief Pharmacist or Dispensary Manager. Pharmacy Computer System Take personal responsibility for the accurate and timely input of information onto the computer system to ensure the maintenance of a reliable database. To have keyboard skills and use the computer systems to record and retrieve information as required Assist with the routine verification of stock levels to ensure accuracy and reliability of database information. Education & Training To undertake the Support Staff Course for Pharmacy Stock Management. To maintain the high standards of the department by contributing towards individual and team objectives. Person specification Qualifications Essential criteria Educated to GCSE or equivalent, to include English and Mathematics COMPETENCIES Essential criteria Customer care experience SPECIALIST Essential criteria Experience of orders, receipt and storage of goods Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As a well performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. We have an ongoing commitment to improving the health and care services for the 900,000 people we serve across Berkshire, Hampshire, Surrey and south Buckinghamshire. We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in health & wellbeing, delivering excellence for our communities. We continue to invest in our services and facilities, including a £10 million upgrade to the hospital maternity unit as well as £49m major new Emergency Assessment Centre on our Wexham Park site. The opening of a brand new £100m state of the art hospital which replaced the existing hospital facility at Heatherwood and are planning to invest furthe"}