{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHealth Care Assistant with Barnet, Enfield and Haringey Mental Health NHS Trust in Edgware, United Kingdom\n\nBarnet, Enfield and Haringey Mental Health NHS Trust provides local, regional and national award-winning healthcare services. We have more than 3.300 staff working out of 20 main sites serving a population of 1.2 million people. We provide community health services and mental health services for young people, adults and older people. Our North London Forensic Service treats and cares for people in the criminal justice system who have mental health conditions. We also provide one of the largest eating disorders services in England, as well as drug and alcohol services. We are an organisation that is passionate about equality, diversity and inclusion; one that prides itself in developing the leadership capabilities of its employees, looking after their health and wellbeing, creating safe spaces for staff to speak up and providing opportunities to mentor and be mentored. Our employees are the reason for delivering Good CQC ratings, excellent outcomes and outstanding patient experiences, so it is our aim to create a happy and healthy working environment where you can thrive and succeed. Job overview The HCA role at this level, will be allocated and agreed via plans of care, assessed and evaluated by a registered nurse. They will implement, deliver care under the guidance of more experienced registered practitioners supported by a monitored process of on-going supervision and support. This role will be expected to work with high levels of support and supervision, with adherence to agreed instruction, whilst being guided and supported within Trust procedures and policies. As part of the wider Team the post holder will be responsible for participating and assisting in the delivery of care/services to patients and service users as part of a Mental Health Care Team, working under the direct supervision of a registered member of staff. This will involve being responsible for carrying out practical tasks, identified as part of the patient's and service users care plan or care pathways. Main duties of the job To work with, talk to and listen to service users and ensure any change in their condition is accurately and promptly communicated to the named nurse. Accompany patients, including escorting sectioned patients, to various agencies, centre and other hospitals in the community and outside the Trust as required. Take due consideration of the cultural, social and religious beliefs of patients, relatives and visitors and respect patients as individuals whose needs include social, spiritual, emotional and physical care. Ensure that patients' nutritional support and personal care needs are met. This may include helping patients to get comfortable for meals, assisting with feeding where necessary and assisting with serving meals and assist with their personal care. To assist trained staff to uphold a high standard of nursing care, including close and physical observations on patients, in accordance with practices and procedures. Assist in the maintenance of a safe and pleasant physical environment for patients and staff. Assist in the confidential safe keeping of patients nursing and medical records, including appropriate entries on RiO. Ensure the safe keeping of patient's property and valuables in accordance with policies and procedures. To develop and maintain appropriate relationships with patients, relatives and care. Working for our organisation The partnership between Barnet, Enfield and Haringey Mental Health NHS Trust (BEH) and Camden and Islington NHS Foundation Trust (C&I) is going from strength to strength since it was originally established in 2021 forming the North London Mental Health Partnership. Why choose to join the Partnership? We believe that by working together, our two Trusts can achieve more for the residents of North Central London and our patients than we can by working apart. Deliver the best care using the most up-to-date practise in supporting those with mental health illnesses. Transforming and creating a positive environment for our service users, staff and visitors. Creating and working together to become a great place to work for all our staff. We offer flexible working, a wide range of health and wellbeing initiatives, NHS Pension and so much more. Generous Annual Leave Allowance NHS Discounts in a large variety of retail stores and services. We have excellent internal staff network support groups. The postholder will need to be comfortable working in an environment of complex matrix management arrangements and will at all times behave and align with our Trusts' values and cultural pillars: We are kind We are respectful We work together We keep things simple We empower We are proudly diverse In order to meet the needs of the new Partnership services you may be required from time to time to work at different locations to your normal place of work. Detailed job description and main responsibilities Please kindly refer to the job description and person specification that is attached to the vacancy profile. Person specification EDUCATION, QUALIFICATIONS & EXPERIENCE Essential criteria NVQ Level 3 2-3 years of experience of working with service users with mental health needs Desirable criteria Completion of and attending training updates in Prevention and Management of Violence and Aggression KNOWLEDGE Essential criteria Awareness of the key principles of the MHA 1983 as they are applied to the role of the Nursing Assistant Knowledge of appropriate Policies and Procedures. Knowledge of mental health issues, treatments and the effects and uses of medications relevant to the role of the Nursing Assistant. SKILLS AND PERSONAL QUALITIES Essential criteria Able to demonstrate an understanding of the needs of individual service users, their relatives and carers Effective listening skills Willingness to work flexibly in response to changing situations on the ward. Able to communicate effectively with colleagues, service users and relatives/carers verbally and in writing as required Desirable criteria Previous use of RIO Electronic Patient Record References will be required to cover your last 3 years of employment/training. One has to be from your current or most recent employer and the others from your previous employer. The references should be from persons with management responsibility or HR. If you have been unemployed for a period of four years or more, please give the details of your last employer and one character referee of your choice (not members of your family). If more applicable, references will be requested from your teacher or head of faculty. Please ensure you provide full contact details. Vacancies that are advertised as Fixed Term Contracts will also be available as secondment opportunities for substantive internal staff. Please be aware that your documents eg. Passport/NI Card, will be electronically scanned using Home Office accredited Verification System. Due to the high number of applications that are received for some posts, we will close vacancies before the stated closing date once the first 50 applications are received. Therefore, please apply as soon as possible. All non-medical posts with the Trust are subject to a probationary period of six months, during which time you will be required to demonstrate to the Trust's satisfaction, your suitability for the position in which you will be employed. Should you not hear from us within three working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted. By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at improving efficiencies within the NHS both to make costs savings for NHS organisations but also to save you time when your employment transfers. Employer certification / accreditation badges Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download Job Description and Job Spec (PDF, 304.4KB) Functional Requirements (PDF, 258.2KB) Band 3 Nursing Assistant JD Inpatient DSU and Spec (PDF, 304.4KB) Applicant Information Pack (PDF, 1.6MB) "}