{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nAdmin Clerk/Receptionist with Guy's and St Thomas'​ NHS Foundation Trust in London, England, United Kingdom\n\nAre you looking for a more flexible work schedule different to the usual 9-5 routine? Do you enjoy shift work of long 12.5 hour shifts, including weekdays, nights and weekends ? If so, we are currently seeking reliable and patient focused individuals to join a team of Admin Clerks/Receptionists working in a modern, service focused and busy Maternity/Neonatal unit at Guy's and St Thomas' Hospital. Reception desk and customer care/service experience is desirable, as well as good administrative and IT skills. The applicant should be able work the long and variable shifts patterns involved. Successful candidates will be expected to accept work on any day of the week (Monday to Sunday) and it could be days or nights or a mixture . The shifts patterns are day(08.00-20.30) and night(20.00-08.30) If you enjoy helping people, are polite and friendly but also assertive and flexibility is a must in this role, then this may be the right job for you. We are currently seeking to fill two posts, one full-time (37.5 hr. week) for a fixed period of 1 year. There is the possibility of another fixed, part-time position(of 34.5 hr. week). Interviews will take place tentatively on Monday 22nd July 2024. Please Note: Vacancy may close early due to high numbers of applications The post holder will be responsible for providing an efficient and professional service to patients and to clinical and non-clinical staff. This involves maintaining and keeping up to date the various patient care information systems in use in the Maternity unit. It also requires vigilance to ensure that only authorised persons have access to the ward. A good telephone manner is also important as this is a frontline role. This will include ensuring adherence by all and sundry to the Maternity and Neonatal Policy at all times. The post holder will be expected to be professional at all times and enhance the public image of the Maternity & Neonatal Units and ultimately the Trust. Our aim is to ensure that women, their partners and visitors receive a warm and friendly welcome from receptionists who are helpful and responsive to their needs. This post is frontline, in busy receptions ensuring that the women, their partners, family and friends receive a warm, helpful and professional welcome into the unit. It requires the ability to monitor visitor movements whilst also keeping the patient information systems updated, dealing with telephone requests from the clinicians including enquiries from the public. A key element of this role involves ensuring that a tight security policy is adhered to at all times. A professional approach is therefore essential as is the ability to remain calm and focused at all times whilst building a good working relationship with the healthcare professionals. For further details / informal visits contact: Name: Foysol Hussain Job title: Team Leader Email address: Foysol.Hussain@gstt.nhs.uk Telephone number: 02071882973 (ALL APPLICATIONS MUST BE COMPLETED ONLINE) For informal enquiries/clarification contact: Toks Fayemi (Toks.Fayemi@gstt.nhs.uk) or Foysol Hussain (Foysol.Hussain@gstt.nhs.uk) Emails or calls only please Please note that we cannot accommodate informal visits. "}