{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nAppointment Co-ordinator /Call Handler with Moorfields Eye Hospital, London in London, England, United Kingdom\n\nOur main focus is the treatment and care of NHS patients with a wide range of eye problems, from common complaints to rare conditions that require treatment not available elsewhere in the UK. The volume and variety of conditions treated by our clinicians means that they have a unique range of skills and knowledge. To work in the contact centre to provide booking service to patients making outpatient appointment, registering referrals, agreeing appointments with patients and ensuring information is recorded accurately on the relevant systems. To register patients on the Patient Administration System To undertake booking of appointments in accordance with procedures, discussing with all patients a choice of date and time. To check all referral letters that are received in the Department. Ensure that the outpatient registration is entered on the Patient Administration System and the referral letter is forwarded to the relevant service within the agreed time frame. To cancel and rebook patient appointments, following the guidelines issued by the relevant service. At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer: Salary including High-Cost Area Supplement Opportunity to join the NHS Pension Scheme Free 24/7 independent counselling service Learning and development opportunities Easy and quick transport links A range of attractive benefits and discounts Access to Blue Light Card and other NHS Discount Schemes Free Pilates classes Full support and training to develop your skills Flexible working friendly organisation And so much more! To see the full range of benefits we offer please see our Moorfields benefits document. For further details / informal visits contact: Name: Brenda Howard Job title: Contact Centre Manager Email address: brenda.howard1@nhs.net"}