{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nSPOA Call Handler and Administrator with Cardiff and Vale University Health Board in Cardiff, Wales, United Kingdom\n\nCardiff and Vale Health Board has an exciting opportunity within the Children, Young People and Family Health Services Directorate. We are seeking a highly motivated individual to join our Single Point of Access Team which acts as the front door to wider services within Emotional Wellbeing and Mental Health. You will be working as part of a dynamic team who ensures that children and young people access the right support as quickly as possible. The successful candidate should have an understanding and knowledge of administrative duties and pride themselves on delivering high quality work whilst delivering effective and efficient administrative support to the team. We pride ourselves on having an innovative approach to children and young people's care and also on developing and supporting our staff. The SPOA Call Handler and Administrator will provide a comprehensive call handling service and ad-hoc administration support service to the services supported by the Single Point of Access function. This will include dealing with queries from service users, inputting and updating data relating to children, young people and their families, working with clinicians and partners for the service delivery and providing excellent customer service. The post holder will be the initial point of contact for both staff and the general public and will also be key in the timely processing of referrals onto the electronic patient record system. The ability to speak Welsh is desirable for this role: Welsh and/or English speakers are equally welcome to apply. Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support. Our mission is “Living Well, Caring Well, Working Together”, and our vision is that every person’s chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future. For further details / informal visits contact: Name: Steven bailey Job title: Administrative & Operational Manager Email address: Steven.Bailey2@wales.nhs.uk Telephone number: 02921836730"}