{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHub Coordinator with St Michael’s Hospice in Hereford, UK\n\n Responsibility Areas: P lanning Ensurecare is provided through effective rostering of Health Care Assistants and patient allocation for those eligible for Hospice at Home, under the guidance of the Senior Nurse. Ensure accurate and appropriate information is gathered in readiness for the admission to the inpatient unit. Care Provision Process all single point of access referrals, coordinating with the wider hospice services. Follow processes and procedures to maintain high standards of care delivery and a safe working environment. In the absence of a senior nurse, receive basic information to start the process of a Continuing Health Care Fast Track (CHCFT). Identify any issues relating to Community Services and escalate to Senior Hub Co-ordinator. Contribute to collaborative working with all hospice services to ensure systems and processes are embedded across the clinical areas which support seamless entry and exit to our services. Communication Liaise with other team members (e.g. Senior Hub Nurse, Healthcare Assistant). Liaise with internal and external healthcare professionals to ensure seamless care for patients/relatives referred to hospice services. Undertake sensitive conversations to both the patient and relatives over the telephone utilising varied communication skills. Provide a low level of emotional/psychological support to pre and post bereaved relatives. Ensure the SBAR handover tool is uploaded onto appropriate documents at the end of every shift. With customer satisfaction and patient care at the core of this department, the Hospice at Home team are looking for an organised and self motivated individual to join as Hub Coordinator. As part of this role your responsibility will be to plan and organise resource allocation for patients eligible for Hospice at Home services. Work within specified systems and processes that delivers a single point of access for all Hospice services. This is a part time position, at 30 hours a week, working through a shift patterns. Shifts will include evenings and weekends e.g. 7.00 am to 3.00 pm, 10.00 am to 6.00pm or 1.00 pm to 9.00 pm, 365 days of the year. Shifts will be organised in light of service needs. Plan and organise resource allocation for patients eligible for Hospice at Home services. Work within specified systems and processes that delivers a single point of access for all Hospice services. "}