Senior Case Manager • Colchester East Suffolk and North Essex NHS Foundation Trust
Thank you for your interest in the position of Senior Case Manager
in Colchester
with East Suffolk and North Essex NHS Foundation Trust.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nSenior Case Manager with East Suffolk and North Essex NHS Foundation Trust in Colchester\n\n For full details of theresponsibilitiesand dutiesof this role please see the attached job description. The Transfer of Care Hub at Colchester Hospital is looking to recruit a Senior Case Manager to join our developing team. The aim of the discharge team is to maximise personal independence and enable patients to return home as quickly as possible in a supported manner. You will be responsible for early identification of complex patients and liaising with the multi-disciplinary team to provide the most appropriate support, promoting a home first ethos. You will be required to carry out a wide range of duties to support the Transfer of Care Hub in the delivery of a high quality care and effective discharge planning. The focus for the Senior Case Manager is to manage and direct, under supervision of a Lead Case Manager, the gathering of accurate and detailed information to support discharge plans over a seven day period. While clinical skills are not required for this role you will be patient facing in gathering the information and liaising with families / next of kin in order to complete robust assessments. You will up-to-date knowledge of all discharge pathways including the DOH Hospital Discharge policy and primarily the Discharge to assess model. To manage and prioritise your own case load while supporting fellow Case Managers with theirs to ensure patients discharges are appropriate to needs and completed in a timely manner. To work as part of The TOCH to support discharge planning and system flow within a seven-day service-optimising patient's independence. Ensure accurate and robust patient records are maintained and electronic records are kept live and up to date. Reflecting and promoting the Criteria to Reside in everyday working. Have an initial understanding of The Mental Capacity Act and its implications for discharge. To work on your own initiative to ensure discharge planning for patients commences as soon as possible after admission. To establish and maintain working relationships and effective communication across a range of internal and external stakeholders including: Transfer of Care Hub, Ward staff, Matrons, site operation, Pharmacy Service, Therapy Services, Doctors, Nursing and Residential Care Homes, Voluntary support services and any other relevant teams or services. "}