{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPrimary Care Network (PCN) Business Manager with Cam & Uley Family Practice in Cam, Gloucestershire\n\n The following are the core responsibilities of the PCN manager. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: PCN DES/Contractual Requirements a. To work closely with the relevant teams and practices to support network implementation and standardisation of agreed service change, contracts, policies, pathways and quality improvement whilst acting as the point of contact for PMs with regard to delivery of a PCN project/scheme b. To co-ordinate the delivery of enhanced services and other service submissions on behalf of the PCN c. To monitor and check the accuracy of the any submissions for enhanced services and contractual requirements on behalf of the PCN and to ensure that all claims are submitted in good time and payment made and received d. To support delivery of QOF, incentive schemes, QIPP and other quality or cost effectiveness initiatives e. To work as part of a multi-disciplinary team and to provide day-to-day managerial supervision to the PCN by leading and supporting quality improvement and performance f. To collate feedback/analysis data on behalf of the PCN to report to the ICB Staff Management/Human Resources g. To support recruitment, induction and training of new PCN staff and to ensure that all have the appropriate qualifications, registrations, training, accreditation and requisite skills to undertake the duties required of them at each practice h. For PCN shared staff, ensure all HR records are complete and in date, for example DBS checks, covid passes, business cover on driving licenses etc. i. To help staff within the PCN to understand and support the delivery of its strategic objectives and outcomes framework Finance j. To monitor expenditure, plan and monitor income and cash flow to ensure that income is maximised and that funds are available as required and practice allocation of resources if fair and equitable k. To ensure financial risks are recognised and appropriate action taken l. To present financial plans, strategic goals and any monitoring information and reports to the PCN on an as required basis Strategy m. To provide management oversight at board/strategic meetings n. To work with the PCN clinical directors and constituent practices for strategic and operational planning processes to support the PCNs objectives o. To establish a business development plan p. To create a business continuity plan Projects q. To liaise and work with different practices on an ad-hoc project basis r. To be accountable for all projects and to ensure patient safety and quality of care is always considered and establish necessary monitoring and tracking processes s. To develop and run administrative systems for PCN collaboration projects t. To contribute to public health campaigns (e.g. flu/covid clinics) through advice or direct care Regulatory u. To ensure the PCNs compliance with GDPR and FOI along with other relevant legislation and professional standards from GMC/BMA and LMC guidance v. To review any latest guidance and to liaise with both PCN staff and PM to ensure that all are aware of and conform to NHS E, NICE, CQC requirements w. To manage risks and issues with supporting outcomes. These are to be reported to the PCN clinical director x. To contribute to and embrace the spectrum of clinical governance Complaints y. To assist in the resolution of any complaints, resolving informal complaints locally and assisting in the investigation of and response to formal complaints as required Other z. To develop yourself and the role through participation in training and service redesign activities. aa. To undertake all mandatory training and induction programmes bb. To attend a formal appraisal with the Clinical Directors at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed Other Requirements In addition to the primary responsibilities, the PCN manager may be requested to: a. Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner b. Duties may vary from time to time without changing the general character of the post or the level of responsibility. Berkeley Vale PCN is looking to recruit a dynamic, self-motivated and enthusiastic Business Manager. The post-holder will be instrumental in driving the PCN forward, developing strong working relationships with its member practices. The post-holder will have strong organisational and analytical skills and be competent and confident in project delivery. We are looking for someone to join the team for 24 hours per week. You will be based at Cam and Uley Family Practice although travel to May Lane Surgery, Chipping Surgery and Culverhay Surgery will be required. This is an exciting opportunity for an existing Business Manager or someone with management experience looking to develop and progress their career. The PCN Business manager will be instrumental in progressing the PCN development plan. You will work closely with the Clinical Directors and member practices, providing support, guidance and clarity. The role requires regular attendance of both internal and external meetings as a PCN representative. "}