{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nSenior Engineering Manager with Lancashire Teaching Hospitals NHS Foundation Trust in Preston\n\n Communication Respond to complaints and concerns from the public regarding services or equipment maintenance. Provide a response which is empathetic in relation to the issues involved. Participate in and communicate with Trust committees including the provision of reports in relation to the Engineering department services. Keep accurate and complete records of all activities and ensure written communication is consistent with legislation, policies, and procedures. Liaise with the Trust Medical Device Management Group in relation to the Engineering responsibilities for Medical Devices. Facilitate and cascade information to the team e.g. Team Brief, meetings etc. providing a regular briefing in relation to performance, service developments and change management. Ensure Estates colleagues and the wider Trust are kept aware of changes to both Statutory and NHS applicable guidance via verbal communications, email updates or formal reports. Communicate with people in a form and manner consistent with their level of understanding, culture, background and preferred ways of communicating. Communicate as and when required with the Medicines and Healthcare Products Regulatory Agency (MHRA). Liaise with Safety Inspectors, Risk Managers and developing and maintaining positive working relationships with staff side H&S reps. Ensure close working relationships with all other leads within the Division and clinical locations to achieve a Patient focused service delivery model. Reviewing/audit Identify and evaluate areas for potential service improvement. Develop and prepare various management reports on Engineering services, risk, performance as and when required. Lead audits as required. Participate in review of standards and performance. Regularly review the use of highly complex engineering systems to ensure that they continue to meet demand criteria and users expectation of the service, particularly where such services have a direct impact on clinical care or safety. Investigate and prepare reports on complaints received from patients, visitors, staff and public regarding services provided by the Engineering Department. Ensure compliance with HSE guidance and other Approved Codes of Practice. Monitor, audit and document H&S compliance. Participate in Trust H&S meetings and report on Engineering compliance levels. Assist the Assistant Director of Estates in the development and regular review of the Estates Strategy considering Trust service strategies and Trust wide service development plans. Development Ensure own continual professional development is appropriately managed as per registration requirements and demands of the role. To hold monthly one to one meetings with direct reports, focusing on the achievement of actions, priorities, providing support and positive challenge. Delegate work to team members as appropriate in line with their individual skills, development needs and aspirations. Address issues and concerns that may inhibit staff from achieving both their personal and organisational goals. Enable and encourage others to offer suggestions, ideas, and views for improving services. Ensure all team members have a meaningful annual appraisal and annual personal development plan to ensure delivery of personal, directorate and Trust objectives. Ensure that Engineering staff are appropriately trained both for their general responsibilities and to maintain dedicated or specialist devices. Contribute to the development of others enabling them to make realistic self-assessments and apply their knowledge and skills in practice. Actively promote the workplace as a learning environment encouraging everyone to learn from each other and from external good practice. Management Overall Responsibility for Managing the Engineering Department to ensure that all Engineering building services, and equipment are complaint with statutory legislation and guidance. Responsible for producing and implementing departmental procedures as appropriate, contribute to Trust Policies. Provide a source of expertise, information, and training for equipment users at all levels. Manage the recruitment, appointment, induction, training, and retention of staff, including chairing interview panels. Ensure that Workforce policies and management standards are adhered to. Deliver difficult and challenging conversations and management meetings, as required, to ensure management processes and standards are adhered to. Manage and support the Trust Energy Manager (band 7) Ensure budgets remain on target and engineering services are managed and maintained to maximise efficiency and help reduce energy usage and carbon emissions. Prepare reports, efficiency schemes and business cases to help drive the Sustainability agenda from an estates perspective. Ensure staff are appropriately trained and that training remains in date. Accountability for the budget and financial performance of both Engineering and Energy revenue budgets and any delegated Capital Schemes. Develop Trust policies relating to the Management of key services and equipment. Deputise for the Assistant Director of Estates when required. Times are changing here at Lancashire Teaching Hospitals! We need you to come and help us evolve our forward-thinking and innovative Engineering Management Team. You'll help lead us into the future as we're delighted to have been selected as part of the government's New Hospitals Programme. We are at a very early stages on the planning side of what this may look like - but there's a real buzz about what the future holds for us. Read more here: https://www.lancsteachinghospitals.nhs.uk/lancashire-and-south-cumbria-new-hospitals-programme As Senior Engineering Manager, you'll need to have both the experience and skills to navigate our complex state of the art facilities whilst also maintaining our older estates, which come with challenges of their own. There's 172,000 square metres of it, but if you're up to the challenge, it's an extremely rewarding role where no two days are the same and you will be part of a fantastic team. You have the opportunity to come in and make a difference through the changes you identify and will be involved in projects and activity which see us safely support future generations to come. To ensure we have capacity, we've increased funding to bring in extra Engineers to work with you, so you can develop the team further given our exciting future ahead. We promote and encourage professional development which allows for those with the relevant experience to join us and continue with their career development through education and training. You'll lead our in-house maintenance team with overall responsibility for managing the Engineering Department, ensuring all building services and equipment are compliant with statutory legislation and guidance. Our team consists of Mechanical / Electrical / Plumbing trades supported via Engineering Managers, all of whom are in-house and directly employed NHS staff. We are also supported via external contracts with specialist providers where necessary. Your strong, consistent background will really help here to ensure you can lead and support the team ensuring clear communication, engagement and continued professional development of staff through performance management and training. This is not a job for the many, but for the right person this job is perfect. Combining your effective skills, experience and attributes to help support the NHS strive for excellence in our services both now and in the future. It goes without saying you'll need to be able to demonstrate previous experience in planning and managing maintenance of building services in large complex buildings. You will work 37.5 hours a week Monday to Friday; though there are on call duties to offer support to on-site staff out of hours. On call payments of approximately x amount and will be in addition to your basic salary. This post comes with all the usual benefits of working within the NHS which includes an excellent pension (14.3% employer contribution) and 27 day holiday entitlement to start. "}