{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPharmacy Support Worker with NHS Professionals Limited in Wakefield, West Yorkshire\n\n JOB TITLE Pharmacy Support Worker Higher Level Dispensing Services GRADE/BAND 3 LOCATION Pinderfields, Pontefract or Dewsbury Hospital RESPONSIBLE TO Specialist Technicians in Dispensary Services ACCOUNTABLE TO Associate Director of Pharmacy Patient Services JOB PURPOSE Dispense medicines under the supervision of Pharmacy Technicians. Support the Dispensary Receptionist and the Dispensary Team. Contribute to the efficient delivery of the Pharmacy Service to Patients and Wards and Departments both within the Trust and other healthcare organisations. Professional Maintain a professional appearance in line with the Trust dress code Uphold the Trusts values and behaviours (available on the Trust web site) and behave in a manner fitting with the responsible position of the role, maintaining the public confidence Maintain professional and courteous working relationships with staff and respect the equality and diversity of each and every person he/she comes into contact with in the course of his/her business Uphold the privacy and dignity of the client group and respect equality at all times. 2. Key Responsibilities Medicines Supply Dispense medicines for out-patients and in-patients (including TTOs) following guidelines, under the supervision of the Pharmacy Technicians, with the final check by a Checking Technician or Pharmacist. Dispense and receive clinical trial medication and complete all required documentation following the defined Standard Operating Procedures. Ensure that all information needed for accurate stock control and prescription issues data is recorded using both paper systems and the computerised Pharmacy Information System (PIS). Liaise with Procurement staff about urgently required medicines, and inform patients and other health care staff about supply problems / delays. Dispense specialist hospital-only medicines and unlicensed medicines which require accurate, detailed records. Dispense oral chemotherapy medicines taking necessary precautions detailed in SOPs. Dispense controlled drugs and ensure that all legally required records are accurate and up to date. Participate in the Ward Stock \"Topping - up\" service with responsibility for a designated group of Wards. This will require regular discussion with Pharmacists and Ward Managers about medicines usage and stock levels. Training Assist in the training and supervision of Student Technicians, Pharmacy Assistants and pre-registration Pharmacists. Identify own development and training needs and keep up to date with all national codes of practice, standards and relevant legislation. Attend courses and study days to maintain and extend knowledge of specialist subjects pertinent to the role. Actively participate in continuing professional development. Other Duties Provide cover for Dispensary Receptionist when required Adhere strictly to working procedures and departmental policies both for drug supply and security. Comply with Trust and departmental procedures relating to Health and Safety and Clinical waste management. Participate in weekend and bank holiday rotas. Recover, assess and re-cycle drugs dispensed to inpatients, ensuring that all information needed for accurate stock control and prescription issues data is recorded using the appropriate paper or electronic system. Undertake other duties which may be necessary in the interests of the service. 3. Resources and Finance The post holder will ensure the proper use of the Trusts resources such as stationery, telephone usage, photocopying and other consumables in the course of business, ensuring minimal waste and minimal cost. 4. Organisational Responsibilities To maintain the confidentiality of the Trust in respect of patient and staff information obtained at all times, and use such information only as authorised for specific purposes. Report any concerns about the use of such information to the senior manager. 5. Personal Responsibilities The post-holder is responsible for taking reasonable care with regard to himself/herself as well as for any colleagues, patients or visitors who might be affected by any act or failure to act by the post-holder in accordance with the Trusts policies on Health and Safety at Work. To report any accident, untoward incident or loss relating to staff, patients or visitors according to Trust policies. To undertake in-service training relevant to the post. Comply with Trust Policies and Procedures. 6. Area of work The post holder will be required to undertake training events at any site across the trust The post holder may be required to work on other wards/ department within the Trust at short notice to cover unplanned sickness or to cover planned sickness or annual leave on other departments 7. Staff Development, Training and Education The post holder will be required to undertake mandatory training and is responsible for keeping this training up to date The post holder will have an appraisal of performance each year and will be responsible for agreeing a development plan in line with the Trusts (KSF) Knowledge & Skill Framework, in agreement with their manager or immediate supervisor. The development plan will be reviewed each year The Trust will provide assistance and agreed development to enable the post holder to achieve their objectives and standards in line with the development plan If the post holder feels he/she is not achieving their objective as agreed in the development plan they will bring it to the attention of their supervisor or manager at the earliest opportunity 8. Health and Safety Work in accordance with Health and Safety regulations at all time Report any incidents of breaches of Health and Safety and report any dangerous acts or omissions that are seen in the course of duty that compromise the Health and Safety of staff or patients using the Trust Health and Safety policy Comply with audit recommendations and risk assessment recommendations to make the workplace and work practice safer Assist when required to do so, in any risk assessment activity undertaken. 9. Additional Information Physical Effort Dispensary standing at benches inputting data, producing labels from the computer and dispensing prescriptions for periods of up to 2 hours. Occasional requirement for moving and lifting boxes of IV fluids weighing between 5 & 10 kg. Mental Effort Dispensary Concentration needed every day for interpreting prescriptions, inputting accurate data, dispensing medicines. Workload is mainly predictable. Frequent interruptions to answer enquiries received by telephone and by clients presenting at reception. Working Conditions Dispensary required to work constantly under public scrutiny. Deal daily with agitated or aggressive clients and / or staff. TERMS AND CONDITIONS OF SERVICE The post holder will be required to work at any location where the Trust provides services. All professional and managerial staff are required to work in accordance with their particular Code of Conduct. Failure to do so may result in disciplinary action (please refer to disciplinary policy for further information). In carrying out their duties the post holder must promote equality of opportunity and take every opportunity to eliminate discrimination. The post holder is required to keep confidential all information and documentation relating to either a patient, a member of staff or Directorates business, which he/she comes into contact with. All staff are expected to respect the requirements of the Data Protection Act 1998, as this incorporates the need for a high standard of data quality, confidentiality and information security. The Trust adopted a bare below the elbow policy in January 2008. The trust expects that all staff adhere to the policy in the clinical areas and settings where health care is provided e.g. the patients own home. The policy statement is accessible on the intranet and defines the clinical area. Individuals can expect to be challenged if they are observed not to be adhering to the policy statement. The post holder is responsible for taking reasonable care with regard to him/her as well as for any colleagues, patients or visitors who might be affected by any act or failure to act by the post holder in accordance with the Trusts policies or Health and Safety at Work. These duties and responsibilities are neither exclusive nor exhaustive and management reserve the right to require staff to undertake other duties and responsibilities consistent with the grade of the post in consultation with the post holder. This job description is an outline of the duties and conditions of the post and may be subject to change in detail or emphasis in the light of future developments. Continuing Professional Development The post holder will be expected to undertake ongoing personal, professional and management development in line with the responsibilities of the post. Smoke Free Policy The Mid Yorkshire Hospitals NHS Trust has a Smoke Free Policy Smoking is not permitted: - Inside any building owned or used by or in areas used by Mid Yorkshire Hospitals NHS Trust staff in buildings shared with other organisations In the grounds and car parks of premises of The Mid Yorkshire Hospitals NHS Trust In the entrances of any The Mid Yorkshire Hospitals NHS Trust buildings In the immediate areas outside The Mid Yorkshire Hospitals NHS Trust In vehicles owned or leased by The Mid Yorkshire Hospitals NHS Trust Staff are not permitted to smoke whilst in uniform and / or wearing a staff badge in areas where they can be seen by the public. A copy of the full policy is available. In the unlikely event of a member of staff not respecting the policy, their line manager will attempt to resolve the situation informally, in the first instance. Repeated breaches of the policy may result in disciplinary procedures being instigated. JOB TITLE Pharmacy Support Worker Higher Level Dispensing Services GRADE/BAND 3 LOCATION Pinderfields, Pontefract or Dewsbury Hospital RESPONSIBLE TO Specialist Technicians in Dispensary Services ACCOUNTABLE TO Associate Director of Pharmacy Patient Services Dispense medicines for out-patients and in-patients (including TTOs) following guidelines, under the supervision of the Pharmacy Technicians, with the final check by a Checking Technician or Pharmacist. Dispense and receive clinical trial medication and complete all required documentation following the defined Standard Operating Procedures. Ensure that all information needed for accurate stock control and prescription issues data is recorded using both paper systems and the computerised Pharmacy Information System (PIS). Liaise with Procurement staff about urgently required medicines, and inform patients and other health care staff about supply problems / delays. Dispense specialist hospital-only medicines and unlicensed medicines which require accurate, detailed records. Dispense oral chemotherapy medicines taking necessary precautions detailed in SOPs. Dispense controlled drugs and ensure that all legally required records are accurate and up to date. Participate in the Ward Stock \"Topping - up\" service with responsibility for a designated group of Wards. This will require regular discussion with Pharmacists and Ward Managers about medicines usage and stock levels. "}