Receptionist/Guest Service Agent - Aberdeen, Scotland • Aberdeen Sandman Hotel Group
Thank you for your interest in the position of Receptionist/Guest Service Agent - Aberdeen, Scotland
in Aberdeen
with Sandman Hotel Group.
Interview Progress What to expect
Continue below
You've already answered some of these questions.
We've
marked the ones that you've done with a check
You can continue the interview below.
First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.
{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nReceptionist/Guest Service Agent - Aberdeen, Scotland with Sandman Hotel Group in Aberdeen, Scotland, United Kingdom\n\nThe Sandman Hotel Group UK opened it's 218-bedroom Sandman Signature Aberdeen Hotel in August 2018 and has quickly established itself as one of Aberdeen's finest 4-star properties. We now have an exciting opportunity for a Guest Service Agent/Receptionist to act as the Hotel's front line in welcoming our guests. You will be the human face of the business so a warm and genuine personality is essential. Experience in hotel reception is desirable although absolutely not a requirement; a sunny disposition, impeccable communication skills, smart appearance and a genuine pro-active passion for service are the key attributes we will be looking for. Key Responsibilities Of The Role Include Welcome and check in/out of guests. Cash handling and processing credit card transactions. Handling telephone and email enquiries in a timely and professional manner. Taking and processing reservations though our Property Management System. Providing information to guests about the hotel and local area. Creating a warm and welcoming environment for our guests. Upselling ancillary hotel services. Liaising with all hotel departments as required. To anticipate and address guest's service needs. Any additional tasks assigned by management. We believe that by taking care of our team members, we create a positive atmosphere that benefits both our team members and guests. We want you to love coming to work and also find that working with Northland has a positive influence on your life outside of work. PERKS Additional Holiday with length of service milestones Flexible schedule Pension Free Parking whilst on shift Rewards and recognition Growth opportunities Dedicated Training Programme Team, Friends and Family Hotel rates Up to 40% of food discounts Referral Bonus starting at £250 X3 complimentary nights stays to use in the UK, Ireland or North America Education & Skills Development Reimbursement program All Northland United Kingdom & Ireland team members are eligible for their brands specific perksin North America In return for your hard work and commitment we offer a competitive salary, a great range of benefits and on-going training, development and career growth. Summation Submission of resume does not guarantee an interview or an actual transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in UK to apply. Applications will not be accepted via email or in person. **We thank all applicants for their interest in Career opportunities with The Sandman Hotel Group, however, only those applicants we wish to interview will receive a reply to their application.** **ABSOLUTELY NO PHONE CALLS PLEASE**"}