{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHCA (Healthcare Assistant) with eMed Healthcare UK in London, England, United Kingdom\n\neMed UK is a private healthcare company offering both NHS services via GP@hand which is the largest NHS practice in the UK and private digital and physical appointments with a range of primary care professionals. This role is integral to ensuring that the practice provides an outstanding level of nursing care relevant to the practice population (NHS and Private).. This role is an opportunity to work in an innovative Primary Care setting, The successful person will be a part of the nursing team and expected to contribute to administrative tasks as per the business needs. What You’ll Work On To ensure Healthcare assistant clinics are covered across the London clinics as per the needs of the business. To act in a professional manner at all times and adhere to practice level local and national guidelines, policies and protocols. To maintain a safe and effective level of practice and to bring any deficits in training and education to the nursing team lead so that these can be addressed. Work as an effective team member. To provide continuing care to patients across the whole practice population Maintain effective communication with patients, carers, relatives and members of the multidisciplinary team ensuring information is shared appropriately and confidentially so patient needs are met in accordance with NHS directives and safeguarding policies (DH 2003; DH 2010) Urinalysis Simple Wound care Removal of sutures and clips Administration of Vitamin B12, Flu and Pneumococcal vaccinations, working under Patient Specific directions (PSD) Spirometry if trained and competent to undertake these Long term condition management reviews as applicable Assisting in emergency situations with patients Acting as a Chaperone, when required Assisting Nursing team or GPs when required Assisting in the assessment and surveillance of patients’ health and well-being Helping to raise awareness of health and well-being and how it can be promoted Administrative Duties Processing and management of laboratory samples requested by GPs/Nurses Vaccine and cold chain storage, monitoring and recording Checking emergency equipment and medicines and updating records Stock monitoring and ordering (including clinical supplies and leaflets) Ensuring patients are appropriately followed up Being proactively involved in Quality Outcomes Framework (QOF) call and recall of patients Liaising with and assisting members of the administrative team Follow infection Prevention and Control Guidelines Maintains own clinical notes Maintains confidentiality Undertakes other administrative duties where required - specifically with document processing Participate in practice audit Participate in local initiatives to enhance service delivery and patient care Support and participate in shared learning within the practice Complete opening and closing procedures in accordance with the duty rota Ensure clinical rooms have adequate stock Other Tasks Include Maintaining and cleaning equipment in line with infection control policy. Ensure clinic rooms are adequately maintained including stocking and rotating items as required. Attend and participate in any practice meetings when required Any other delegated duties appropriate to the role by senior/lead nurse Who You Are Is compassionate and caring towards others. They respect the views and ideas of others Works in a straight-forward, collaborative and inclusive way and is non-political Is tenacious, in the pursuit to delight our users. They strive for excellence in all they do and always look to improve our service. Frequently has a can-do attitude and a positive viewpoint; Takes ownership and always delivers against what is agreed. A willingness to adapt working practice to meet changing practice and service development A willingness to undertake additional courses, training and education to meet the needs of the position; this includes attendance at on and off-site meetings and some study during non-working hours What We're Looking For At least 12 months experience in a primary or secondary care setting Competent and confident in the use of SystmOne and its associated templates Competent with a variety of IT systems - or is a quick learner The post holder must have excellent communication skills, both written and spoken Must be IT literate, able to work with and embrace new Technology Abide by confidentiality Follow Standard Operating Procedures and Policies Must be personable, polite and approachable Must be a team player Must be adaptable to change Must be aware of their own professional boundaries, and highlight any concerns or areas of required development. What We Offer Salary: £25,850.76 - £27,856.42 based on experience 27 days holiday + bank holidays Private health care including physio and wellbeing for you, your partner and children Life insurance cover of 4x salary Pension contribution matched up to 5% The Babylon App! Gain access to unlimited free consultations. WORKING AT EMED Whether you work in one of our amazing offices, clinics or part of our remote clinician workforce, eMed is highly collaborative and fun! You’ll have a chance to work in a fast-paced environment with experienced industry leaders. We have a learning environment where you can make an impact. Who We Are At eMed our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time… DIVERSITY We believe that difference inspires a better, healthier world. That’s why it’s at the heart of everything we do. From our people to our pro"}