Interview for Receptionist

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Practice Interview

Practice Interview

Receptionist • Birmingham
Cotterills Lane Surgery

Thank you for your interest in the position of Receptionist in Birmingham with Cotterills Lane Surgery.

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Role: Receptionist in Birmingham

Interviewed on Friday 22 November 2024 at 08:39.

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jPnHnnQ2 Cotterills Lane Surgery {"required":[],"optional":[]}

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nReceptionist with Cotterills Lane Surgery in Birmingham, West Midlands\n\n Hours: Monday 9:00AM-6:30PM (Break 1:30PM-3PM) Tuesday 1PM-6.30PM Wednesday 9:00AM-6:30PM (Break 1:30PM-3PM) Thursday 9:00AM-1PM Friday 9:00AM-6:30PM (Break 1:30PM-3PM) Greet patients and visitors to the practice. Book in, amend and cancel patient appointment in line with practice appointments procedures ensuing optimum efficiency of the appointment system. Answering incoming telephone calls, ensuring calls are documented and redirected accordingly. Request prescriptions. Regularly check tasks in Emis and action appropriately. Check emails on a daily basis and process accordingly. Undertake administration tasks as allocated. These will be the main duties involved, however you may at times be required to carry out other duties not listed if needed. You will be the first point of contact for patients. Your role will be to ensure that enquiries from patients are efficiently and courteously handled to the mutual satisfaction of the partners and patients. We are a close knit team and will provide training to you if you choose to apply. This role is ideal for an apprentice. We would prefer applicants who can speak Urdu due to our patient demographic. Greet patients and visitors to the practice. Book in, amend and cancel patient appointment in line with practice appointments procedures ensuing optimum efficiency of the appointment system. Answering incoming telephone calls, ensuring calls are documented and redirected accordingly. Request prescriptions. Regularly check tasks in Emis and action appropriately. Check emails on a daily basis and process accordingly. Undertake administration tasks as allocated. "}