{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nSupervisor Health Records with NHS Scotland in Paisley, Scotland, United Kingdom\n\nNHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included. NHS Scotland is reducing their full time working week from 37.5 to 37 hours per week from 1 April 2024 but with no change in pay. This reduction will also be applied pro rata for part time staff. This advert and any subsequent offer/contract of employment therefore reflects the new working hours. However, as not all service areas will be able to adopt the 37 hour working week immediately from 1 April 2024, you may be required to work up to an additional 30 minutes per week for a temporary period for which you would be paid until the service you are working in changes rosters or working patterns to accommodate the new reduced working week. If you have any questions or concerns please contact the Recruiting Board. (Please note the salary is Pro Rata) for part time hours. To co-ordinate an efficient Health Records Service to Patients, General Practitioners, Medical and Nursing Staff, ensuring that the workload is prioritised on a daily basis. The workload of the department encompasses Inpatients, Outpatients and Day Cases. The post holder will be responsible for day to day supervision of Health Records staff, prioritising workloads, granting leave and organising cover, maintaining workflow and ensuring that targets and deadlines are met. The post holder is expected to respond to difficult situations involving patients or their relatives and may play a leading role in seeking resolution, and only escalating the problem to a more senior level where necessary. Institute of Health Records and Information Management Supervisory Accreditation Certificate of Health Records and Information Management Certificate and/or significant previous Health Records Experience essential. Effective communication skills, Computer Literacy, Internet Skills, ability to use Initiative. It is also desirable that the candidate has extensive experience of using the Patient Management System (PMS). This is a GGC wide post. Initial Base will be Royal Alexandra Hospital, Paisley This post is permanent Informal contact: Heather MacFarlane, Senior Supervisor, 0141 314 7385, Heather.MacFarlane@ggc.scot.nhs.uk Details on how to contact the Recruitment Service can be found within the Candidate Information Packs. NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process. For application portal/log-in issues, please contact in the first instance."}