{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPatient Access Team Leader with Guy's and St Thomas'​ NHS Foundation Trust in London, England, United Kingdom\n\nPatient Access Team are seeking an experienced, dedicated and enthusiastic individual with excellent communication and customer service skills. A professional approach and the ability to develop strong working relationships with a wide range of people and services will also be needed. The successful candidate will join a large team and be responsible for the day-to-day line management and leadership of junior administrative staff. They will be expected to supervise the workload of the team and allocate team members to optimize service provision and administrative support across the hours of service (8am-6pm). The role is based in an ever changing environment where RTT recovery and patient care is at the forefront. This role will require rotating shifts as follows; 8am-4pm, 9am-5pm and 10am-6pm which is in line with other current team leaders. The post holder will lead a team of administrators to provide a high quality administrative support service to the department. The post will provide a broad range of support activities to ongoing and fixed-term projects within the department and will ensure the smooth running of the service and effective internal and external liaison to contribute to the successful running of the office as a whole. The role will require the individual to interact with a multi-disciplinary team in a very busy office environment, dealing with highly complex and sensitive issues, often requiring appropriate judgements to be made under minimal supervision. Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation. We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark. We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs. We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation and ensure that our services are of the highest quality, safe and focused on our patients. For further details / informal visits contact: Name: Philippa Birch Job title: Graduate Management Trainee Email address: Philippa.Birch@gstt.nhs.uk Telephone number: 020 7188 7188 For a informal discussion relating to the role please contact Philippa Birch on Philippa.Birch@gstt.nhs.uk"}