1. Can you describe your relevant experience in healthcare and how it has prepared you for the role of a Healthcare Support Worker? Can you describe your relevant experience in healthcare and how it has prepared you for the role of a Healthcare Support Worker?
2. What do you understand about the SCQF level 6/7 qualifications, and how do these relate to the responsibilities of a Band 3 Support Worker? What do you understand about the SCQF level 6/7 qualifications, and how do these relate to the responsibilities of a Band 3 Support Worker?
3. Have you previously worked in a multi-disciplinary team? Can you tell us about your experience and your role within that team? Have you previously worked in a multi-disciplinary team? Can you tell us about your experience and your role within that team?
4. How would you define patient-centred care, and why do you think it is important in a healthcare setting? How would you define patient-centred care, and why do you think it is important in a healthcare setting?
5. Can you share an example of a time when you went above and beyond to support a patient or service user? What was the outcome? Can you share an example of a time when you went above and beyond to support a patient or service user? What was the outcome?
6. NHS Lothian emphasises its core values. Which of these values resonates most with you, and why? NHS Lothian emphasises its core values. Which of these values resonates most with you, and why?
7. How do you handle ethical dilemmas in a healthcare environment? Can you provide an example? How do you handle ethical dilemmas in a healthcare environment? Can you provide an example?
8. What transferrable skills do you possess that will benefit you in this healthcare role? What transferrable skills do you possess that will benefit you in this healthcare role?
9. How do you ensure effective communication with patients, especially those who might be distressed or confused? How do you ensure effective communication with patients, especially those who might be distressed or confused?
10. Can you describe a time when you faced a significant challenge within a healthcare team? How did you contribute to resolving the issue? Can you describe a time when you faced a significant challenge within a healthcare team? How did you contribute to resolving the issue?
11. The healthcare environment can often change rapidly. How do you adapt to unexpected situations or changes in patient needs? The healthcare environment can often change rapidly. How do you adapt to unexpected situations or changes in patient needs?
12. What are your views on continuous professional development in healthcare, and how do you plan to further your skills while working with NHS Lothian? What are your views on continuous professional development in healthcare, and how do you plan to further your skills while working with NHS Lothian?
13. If selected for a Trainee Band 3 position, how do you plan to approach your training and development over the next 9-12 months? If selected for a Trainee Band 3 position, how do you plan to approach your training and development over the next 9-12 months?
14. What motivated you to apply for the Healthcare Support Worker position specifically at NHS Lothian? What motivated you to apply for the Healthcare Support Worker position specifically at NHS Lothian?
15. Where do you see yourself in five years within the healthcare field, and how does this role align with your career aspirations? Where do you see yourself in five years within the healthcare field, and how does this role align with your career aspirations?
16. Imagine a situation where a colleague is struggling with their workload and is visibly stressed. How would you approach this? Imagine a situation where a colleague is struggling with their workload and is visibly stressed. How would you approach this?
You can answer as many of these questions as you want.
Good luck!