Ward Clerk/Receptionist • Halifax Calderdale and Huddersfield NHS Foundation Trust
Thank you for your interest in the position of Ward Clerk/Receptionist
in Halifax
with Calderdale and Huddersfield NHS Foundation Trust.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nWard Clerk/Receptionist with Calderdale and Huddersfield NHS Foundation Trust in Halifax, England, United Kingdom\n\nWe are looking for an enthusiastic and motivated individual who enjoys the challenge of working in a busy, fast paced environment where no two days are the same. As the first point of contact for families accessing the maternity services, you will offer administrative support for our clinical teams across acute and outpatient settings. Principle duties and responsibilities include but are not limited to: Admit patients coming into the department, using the electronic computer system, ensuring that all relevant patient information is taken, up to date and recorded accurately Maintain confidentiality, patient’s privacy and dignity and act in a courteous manner at all times Escalate any concerns over patients wellbeing or safety to the relevant clinical staff Facilitate by making emergency calls to ensure appropriate medical response to obstetric emergencies Book, reschedule and cancel, where necessary, clinical appointments To answer telephone enquiries from patients, visitor’s, community midwives, health visitors, GPs and other organisations, obtaining relevant information where required Deal with face to face enquiries from patients and clinical staff within the department Keep patient boards up-to-date with admissions, discharges and transfers, ensuring all relevant Electronic Patient Records (EPR) systems are kept up to date We employ more than 6,500 staff who deliver compassionate care from our two main hospitals, Calderdale Royal Hospital and Huddersfield Royal Infirmary as well as in community sites, health centres and in patients’ homes. We also are incredibly proud to have almost 150 volunteers here at CHFT. We provide a range of services including urgent and emergency care; medical; surgical; maternity; gynaecology; critical care; children’s and young people’s services; end of life care and outpatient and diagnostic imaging services. We provide community health services, including sexual health services in Calderdale from Calderdale Royal and local health centres. These include Todmorden Health Centre and Broad Street Plaza. We continue to modernise and invest in our health services to build on our strong reputation. Foundation trusts are public leaders in improving quality in health services. They are part of the NHS – yet decisions about what they do and how they do it are driven by independent boards. Boards listen to their Council of Governors and respond to the needs of their members – patients, staff and the local community. Foundation trusts provide what the health service wants, yet are also free to invest quickly in the changes to the local community needs, in striving to be the best, and in putting their patients first. For further details / informal visits contact: Name: Ann Frost Job title: Maternity Matron Email address: ann.frost@cht.nhs.uk Telephone number: 01422 222109"}