{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nOperational Service Manager with York and Scarborough Teaching Hospitals NHS Foundation Trust in York, England, United Kingdom\n\nWe are looking for a confident and motivated Operational Manager to work within Acute Medicine and the Emergency Department based at York Hospital. Your portfolio will include supporting the medicine care group together with a role in day to day operational management across our busy wards and departments. You will be an experienced, visible and compassionate leader, supporting operational, administrative and clinical teams to deliver high quality care. You will have an interest in service improvement and will be a responsive and autonomous colleague. The post will provide you with an opportunity to work closely with colleagues across the multi-disciplinary team enhancing care pathways, managing service performance and ensuring timely access to acute and planned care. You will benefit from the support of your peer managers, clinical and nursing leads and the senior management team. In joining the Trust, you will have access to a wide range of staff benefits including health and wellbeing support, finance schemes and discounts. You will be responsible for a portfolio of operational management duties including service performance monitoring, complaint and patient experience management, service planning and line manager responsibilities for direct reports. The post holder will report to the Care Group Senior Operational Manager and work in partnership with senior colleagues within the Care Group and the wider Trust to ensure delivery of the portfolio of services and activities within a clinically and financially sustainable model. Our benefits We offer a range of benefits to support our staff including: Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants 27 days holiday rising to 33 days (depending on NHS Trust service) A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager at interview stage. A variety of different types of paid and unpaid leave covering emergency and planned leave Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme NHS Car Lease scheme and Cycle to Work scheme An extensive range of learning and development opportunities Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages. For further details / informal visits contact: Name: Nishant Jankee Job title: Senior Operational Manager Email address: n.jankee@nhs.net Telephone number: 01904 721644"}