{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nAdministrative Assistant with Torbay and South Devon NHS Foundation Trust in Torquay, England, United Kingdom\n\nOur Medical Secretary will provide high quality administrative support to the Obstetrics and Gynaecology Department, working effectively in a team, providing cross cover for colleagues during absence. They will provide typing, administrative, and clerical support to ensure an effective and efficient service in line with Standard Operating Procedures. They will help and support the Medical Secretaries and support the Team Leader to undertake change management. They will be able to work flexibly to meet the demands of the service. They will ensure that patients are treated with courtesy, dignity and respect. To type clinical and non-clinical correspondence and reports in accordance within local targets To accurately deal with the E-referrals worklist and email to the relevant Consultant. To undertake a variety of office duties, such as filing, opening and distributing post, photocopying, moving and lifting of patient notes to ensure the efficient and effective support to the department To ensure that all results/reports/correspondence are filed in the case notes in line with Health Records standards To enter Referral to Treatment (RTT) pathway events accurately Ensuring all clinic outcomes have been recorded accurately, and complete or amend any that have not been completed, prioritising 2WW clinics. Ensuring a Patient Pathway Identifier (PPI) is correctly allocated to an event booked on PAS Responsible for entering further RTT codes as required Discharged on receipt of reports Treated after appointment Escalate to the Medical secretary of any anomalies or concerns. To ensure Inter Provider Transfers (IPT) are completed and updated To answer telephone enquiries in an efficient manner and ensure appropriate follow through using initiative to deal with routine enquiries To provide cover for the other members of the secretarial and administration team, as required. Why Work With Us The Obstetrics and Gynaecology department consists of 11 Consulants, 5 in Obstetrics, 2 Urogynaecologists, 2 Colposcopists and 2 in Minimal Invasive Treatment. There are also Juniors’ Doctors ranging from FY1s to ST8s including Associate Specialist and Trust Grade Doctors. The department is supported by a Service Manager, Practice Manager, 2 Team Leaders and a team of B3 and B2 Medical Secretaries / Administrative Assistants. The Obstetrics and Gynaecology service is very busy and the secretarial team is key to ensure things run smoothly and efficiently. It is therefore imperative that each member of the team works well under pressure and as a team player but equally as important that they are able to work independently and prioritise workload effectively. One of the main rewards of this role is knowing you have made a difference and enhanced a patient’s experience within the Obstetrics and Gynaecology Department. This role is a great training opportunity in order to progress your career. For further details / informal visits contact: Name: Jo Wilkes Job title: Admin Team Leader Email address: joanne.wilkes@nhs.net Telephone number: 01803 656379"}