{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPermanent Support Assistant (Belfast with Lucas Love Healthcare in Belfast, Northern Ireland, United Kingdom\n\n Job Title: Support Assistant Job setting: Supported Living Location: Belfast Job Type: Permanent Hours : Full Time Hours are 37.5 hours per week over 3 days. Weekdays and Weekends / Day Shifts (range between 8am-10pm) Salary : £12.68 per hour Reports to: Registered Manager through Deputy Manager Lucas Love Healthcare are working alongside The Cedar Foundation to recruit Support Assistants to join their team in Belfast. This site is an Intensive Support Service which consists of 12 single occupancy apartments located in West Belfast. The service provides a person-centered approach to service users with learning disabilities, Autism, and complex needs. Job Purpose The role of Support Assistant requires a team approach in delivering person-centred care with a focus on achieving positive outcomes for the service users. This includes: Assisting with activities of daily living and facilitate inclusion in a broad range of activities. Follow and assist with identified personal care and support needs of service users. Completing and maintaining CPI Safety Intervention training and using the techniques, where appropriate. Adhering to the standards set by RQIA, Supporting People, HSCT and NISCC; as well as Adult Safeguarding protocols. Embracing the values of The Cedar Foundation, as well as demonstrating enthusiasm for the role. The ideal candidate will be confident, calm and compassionate, who can provide meaningful support in times of crisis and within a challenging environment. MAIN DUTIES Ensure that all care and support is service user focused and upholds the principles of respect, privacy, dignity, fulfilment, independence and choice. Enable new service users’ to be inducted into their home and the local community, including introduction to neighbours as appropriate. Assisting service users to establish, maintain and retain relationships with families, carers and significant others. Support Service Users with recreational/social/ educations needs and wishes. Be fully involved with statutory multidisciplinary teams and assist with assessment and review of service users’ needs. Participate in supporting the physical and personal needs of service users. Including personal care, nutritional and dietary needs which includes support with the purchasing, preparation of meals, arranging and facilitating attendance at medical appointments. Establish goals with the service users on an individual basis to maximise their independent living potential. Deliver individual programmes of support including social and domestic guidance, personal hygiene and community living. Participate in monitoring, reviewing and supporting individual service users’ skills and needs. When applicable, ensure that medication is stored and administered in line with company policy. Follow individual Positive Behaviour Support Plans and reporting any changes or events which may impact on the care and support being provided. Report and manage all incidents in line with CPI Safety Intervention and PBS guidelines. Record and report any Adverse Incidents/Accidents and potential or actual safeguarding concerns immediately. Encourage service users’ opinions and suggestions to be listened to and their personal matters dealt with in a sensitive manner. To follow the Cedar Foundation Service User Finance Policy and Procedure at all times. Support individual service users to manage their finances as per their finance plan. Take responsibility for receiving and receipting all service user monies. Take responsibility for receiving and receipting any allocated petty cash expenditure. Complete daily administration including updating person care and support plans updating proformas and completing accurate daily notes. Report any changes in, or concerns about, individual service users to their line manager. Have responsibility for the accuracy, security and confidentiality of service user records. Report the repairs or maintenance concerns or issues in the accommodation to the appropriate agency/individual. Participate in cleaning tasks to ensure standards are maintained. Complete security checks in conjunction with service users and during the span of their working hours. To undertake all mandatory training as required including CPI Safety Intervention. Essential Criteria Demonstrable evidence of 1 years’ experience of providing care / support. Effective verbal and written communication to include numeracy skills. Working knowledge of the needs of people with learning disabilities Demonstrable understanding and knowledge on behaviours that challenge. GCSE (or equivalent) in Maths and English Why Apply Annual Leave 5.6 weeks days pro rata in each leave year (inclusive of statutory days). This increases to 6.6 weeks after 5 years’ service and 7 weeks after 10 years’ service. Paid breaks. Free car parking as well as tea and coffee. Paid annual NISCC registration fees. Investor in People accredited organisation with commitment to development of employees through paid training and learning opportunities, including QCF Level 3. Enhanced rate of pay for working on statutory days. Auto-enrolment pension scheme, 5% employee contribution and 4% employer contribution. Occupational Sick Pay (2 weeks full pay, 2 weeks half pay after 6 months service). Cycle to work scheme. Employee Assistance Programme including access to 24/7 Doctors support. Health Cashback Scheme. Special offers at over 600 leading high street and online retailers. This is not an opportunity that should be missed, if you are interested in this role, please contact us on 028 9066 8035 or send your CV to recruitment@lucaslovehealthcare.com\n "}