{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nOperational Manager with Milton Keynes University Hospital NHS Foundation Trust in Milton Keynes\n\n Managing Services Ensures efficient and effective delivery of services for the achievement of quality, efficiency, cost effectiveness and improved clinical outcomes. Supports the implementation of the CSU risk management and clinical governance policies and systems effectively, ensuring a proactive approach to reducing clinical risk, whilst maximising clinical effectiveness within a safe and healthy environment. Improving Service Ensuring patient safety through assessing and managing the risk to patients associated with service developments, balancing economic considerations with the need for patient safety. Critically evaluating through being able to think analytically, conceptually and to identify where services can be improved working individually or as part of a team. Working with others In partnership with clinical colleagues, supports the delivery of commissioned levels of service within allocated resources, to meet activity targets and to develop action plans to manage any variances. Builds and maintains relationships through listening, supporting others, gaining trust and showing understanding. Staff Management Manage timely and effective recruitment and retention of staff. Ensure appraisal is carried out for all staff and training needs are identified. Business Planning and Management Lead on strategies / plans for the development of services as required in conjunction with the CSU Lead. Analysing and interpreting complex data in order to deliver well presented information. Financial Budgetary Management Work within clinical coding to ensure targets for clinical coding are met to maximise income in line with payment by results [PBR] ensuring clinicians are engaged in the process. Regular review and monitoring of budgets and investigating variances with a view to identify mitigating actions. Please refer to Job Description for further details We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us. MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received. MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology. By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months. Operational Manager Department: General Surgery Band: 8a £53,755 - £60,504 Per annum Hours: 37.5 per week, all MKUH roles will be considered for flexible working Are you currently in an operational role and looking for your next challenge? Team Surgery are looking for a driven, self-motivated individual with aspirations of achieving Associate Director status within the next 3- 5 years. You will be joining a high achieving, fast paced team, with a can-do attitude. You, in conjunction with the Clinical Director will manage the General Surgery CSU, with specialities urology, breast, colorectal, general surgery, vascular and emergency surgery. You will be skilled with analytics along with delivering service developments to drive improvements in patient care and performance. Your interpersonal skills will need to be well developed, to ensure that collaborative and inclusive approaches are taken. You will be expected to engage with key stakeholders both at CSU level and across the wider Division to improve performance and service delivery. Whilst identifying cost improvement plans and other transformational projects that delivering quality improvements and saving benefits. You will also be responsible for ensuring that the day-to-day operational elements are managed and reported effectively. For more information please contact: Ann Gillard - Division of Surgery PA - ann.gillard@mkuh.nhs.uk Interview date: 16th October 2024 The division of surgery is looking to recruit a driven, self-motivated individual who has aspirations of achieving divisional general manager status within the next 3- 5 years. The ideal candidate will have a proven track record in service development together with illustrating the ability to lead and manage a team to maximum productivity. This successful candidate will need to demonstrate a number of interpersonal skills alongside having experience within human resources, finance, and staff management whilst also being able to develop and maintain an environment of trust, diversity, and inclusion within the division. The successful candidate will be responsible for the overall management of the MSK CSU at Milton Keynes University Hospital. The departments include Trauma & Orthopaedics, Pain Management & Rheumatology. The postholder will be required to lead, contribute and deliver on the development of clinical service interventions to achieve both Trust and national targets on a consistent basis. Furthermore, the successful candidate will play a pivotal role in the quality, performance, CIP and budgetary targets set out by the Trust. Candidates must hold a level 7 qualification (MSc, MBA, MA or equivalent) and have a relevant experience within operational management. '65% report achieving a good balance between work and home life and are satisfied with the opportunities for flexible working patterns. '(NHS Staff Survey 2023). "}