{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nVeterinary Receptionist with CVS Group Plc in Dalkeith, Scotland, United Kingdom\n\n Are you passionate about making pets a priority? Here at CVS, so are we! We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Market Cross Veterinary Clinic. Location: Dalkeith Contract: Permanent Hours: 35 hours per week Shift Pattern: Monday – Friday between 08.00 – 18.30 with a 1:3 share in the Saturday rota About Market Cross Vets Take a look at the practice here: Market Cross Veterinary Clinic About CVS CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division. Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day. Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals About The Role Day-to-day duties of the role will include: Answering phones and booking appointments Responding to queries via phone, in person and email Registering new clients Completing insurance forms Dispensing medications Taking payments And most importantly; providing a warm and welcoming experience to our clients arriving at the practice What We're Looking For In Our Veterinary Receptionist Previous Receptionist experience is essential, veterinary experience is a plus! Resilient with the ability to cope with potentially distressing and emotional situations An excellent communicator with strong empathy Excellent customer service skills and experience in dealing with members of the public A positive attitude and excellent teamwork skills Proficiency in Microsoft Office and other database management and operating systems What We Can Offer You We know that benefits are key and that your personal benefits priorities will differ from others, so please see some of what we offer below: Salary in line with the NMW Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata) Supportive and collaborative team environment Staff discount scheme on Veterinary bills and products A range of health benefits including private healthcare Employee Assistance Programme and access to over 400 Mental Health First-Aiders and more! Or, if easier, you can find a full list by clicking here: CVS Employee Benefits- what we can offer you! Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible. There's a place for everyone at CVS and we encourage applications from talented people across all communities. At CVS, we believe that diversity and inclusion are fundamental to fostering innovation and creativity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We celebrate and support our differences because we know that they make our workplace stronger and our solutions better. We are dedicated to creating an environment where everyone feels valued, respected, and empowered to reach their full potential. We welcome applications from all qualified candidates, regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. To ensure an inclusive hiring process, we are committed to accommodating the needs of all applicants during the interview process. If you require any adjustments or accommodations, please inform us, and we will work to facilitate your requests to the best of our ability. Join us in our mission to create a more inclusive and equitable workplace, where every team member is encouraged to contribute their unique voice and talents. To apply for this position please click 'Apply Now'. "}