{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nClerical Officer - Health Records - Band 2 with United Lincolnshire Hospitals NHS Trust in Louth\n\n What should you do next? Have a look at the job description and if you like what you see then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. your NHS needs you! These posts are based at Louth Hospital . Working within our busy environment you will carry out Health Records duties as part of the Choice & Access team, assisting in the daily provision of a professional health records service ensuring patients, relatives and visitors receive the best possible service. The role will involve the filing, locating, retrieval and preparation of patient case notes, to ensure that national waiting times are adhered to. Advising patients, staff and relatives by telephone and dealing with their enquires is also a key part of this role. The role will also include the need to cover reception areas when required. Applicants must have clerical experience and have worked with the public in a customer care position. Applicants should have 5 GCSEs (or equivalent) Grade C or above including Maths and English or an NVQ2 in the relevant subjects (or equivalent) e.g. customer care or administration. Knowledge and experience of NHS targets is essential as is the ability to work to tight deadlines. The successful candidate will be able to work as an individual and as part of a team having the ability to be flexible, being able to prioritise and organise work in order to meet tight deadlines whilst being able to adapt to the changing needs of the service. It is essential to be able to demonstrate excellent oral and written communication skills, together with accuracy and attention to detail whilst maintaining confidentiality at all times. Good data entry/keyboard skills are desirable together with a basic understanding of medical terminology. ECDL or CLAIT (or equivalent qualification) is also desirable. "}