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Practice Interview
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Saving... jbli0GMB University Hospitals Bristol and Weston NHS Foundation Trust {"required":[],"optional":[{"id":"queXvQbM","grouping":"Experience and Background","question":"Can you describe your previous experience in a pharmacy or healthcare setting?"},{"id":"queTa9wG","grouping":"Experience and Background","question":"What motivated you to apply for a position as a Pharmacy Assistant with UHBW?"},{"id":"quehi7iG","grouping":"Skills and Competence","question":"How do you ensure accuracy and attention to detail when handling medications?"},{"id":"quej9gYf","grouping":"Skills and Competence","question":"Can you give an example of a time you had to handle a difficult situation with a patient or customer? How did you manage it?"},{"id":"quePR8v5","grouping":"Skills and Competence","question":"Describe how you would prioritize your tasks when faced with multiple responsibilities in a busy dispensary."},{"id":"que37xx1","grouping":"Interpersonal Skills","question":"How would you describe your communication style when dealing with both colleagues and patients?"},{"id":"que9zXmw","grouping":"Interpersonal Skills","question":"Can you provide an example of how you worked as part of a team in a previous role?"},{"id":"que1HzNU","grouping":"Adaptability and Problem-Solving","question":"Describe a time when you had to adapt quickly to a change in your work environment or role. What was the outcome?"},{"id":"queiSsJ5","grouping":"Adaptability and Problem-Solving","question":"How do you approach learning new systems or procedures? Can you provide an example of a situation where you had to do this?"},{"id":"queC1fPD","grouping":"Knowledge of Pharmacy Practices","question":"What do you understand about the role of the pharmacy assistant in relation to medication supply and patient safety?"},{"id":"queJVIzx","grouping":"Knowledge of Pharmacy Practices","question":"Are you familiar with any specific regulations or guidelines set by the General Pharmaceutical Council (GPhC)?"},{"id":"queZDi9q","grouping":"Training and Development","question":"How do you feel about participating in further training, such as the Pharmacy Service Assistant (PSA) Apprenticeship?"},{"id":"quekVAND","grouping":"Training and Development","question":"What are your career aspirations within the pharmacy field, and how does this role fit into those goals?"},{"id":"que2LvtT","grouping":"Cultural Fit and Values","question":"How do you align with our commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults?"},{"id":"quexWJbE","grouping":"Cultural Fit and Values","question":"UHBW values a diverse workforce. Can you share your thoughts on the importance of diversity in a healthcare setting?"},{"id":"queSJpbg","grouping":"Practical Skills","question":"How comfortable are you with using technology in a pharmacy setting, such as robotic dispensing systems?"},{"id":"queHuevm","grouping":"Practical Skills","question":"What steps do you take to ensure that the dispensary is maintained to a high standard, both in terms of cleanliness and stock management?"},{"id":"queq37KZ","grouping":"Customer Service Orientation","question":"What does providing excellent customer service in a pharmacy setting mean to you?"},{"id":"quewKRd1","grouping":"Customer Service Orientation","question":"How would you handle a situation where a patient is dissatisfied with their service?"},{"id":"quetG5Qq","grouping":"Final Thoughts","question":"Is there anything specific you would like to highlight about your achievements or skills that would make you an excellent fit for this role?"}]} ![]()
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Practice Interview
Practice Interview
Pharmacy Assistant • Bristol
University Hospitals Bristol and Weston NHS Foundation Trust
Thank you for your interest in the position of Pharmacy Assistant
in Bristol
with University Hospitals Bristol and Weston NHS Foundation Trust.
University Hospitals Bristol and Weston NHS Foundation Trust
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
Interview Progress What to expect
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Then, we'll ask you to answer one or more questions of your choice from the list below:
You can answer as many of these questions as you want.
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1. Can you describe your previous experience in a pharmacy or healthcare setting? Can you describe your previous experience in a pharmacy or healthcare setting?
2. What motivated you to apply for a position as a Pharmacy Assistant with UHBW? What motivated you to apply for a position as a Pharmacy Assistant with UHBW?
3. How do you ensure accuracy and attention to detail when handling medications? How do you ensure accuracy and attention to detail when handling medications?
4. Can you give an example of a time you had to handle a difficult situation with a patient or customer? How did you manage it? Can you give an example of a time you had to handle a difficult situation with a patient or customer? How did you manage it?
5. Describe how you would prioritise your tasks when faced with multiple responsibilities in a busy dispensary. Describe how you would prioritise your tasks when faced with multiple responsibilities in a busy dispensary.
6. How would you describe your communication style when dealing with both colleagues and patients? How would you describe your communication style when dealing with both colleagues and patients?
7. Can you provide an example of how you worked as part of a team in a previous role? Can you provide an example of how you worked as part of a team in a previous role?
8. Describe a time when you had to adapt quickly to a change in your work environment or role. What was the outcome? Describe a time when you had to adapt quickly to a change in your work environment or role. What was the outcome?
9. How do you approach learning new systems or procedures? Can you provide an example of a situation where you had to do this? How do you approach learning new systems or procedures? Can you provide an example of a situation where you had to do this?
10. What do you understand about the role of the pharmacy assistant in relation to medication supply and patient safety? What do you understand about the role of the pharmacy assistant in relation to medication supply and patient safety?
11. Are you familiar with any specific regulations or guidelines set by the General Pharmaceutical Council (GPhC)? Are you familiar with any specific regulations or guidelines set by the General Pharmaceutical Council (GPhC)?
12. How do you feel about participating in further training, such as the Pharmacy Service Assistant (PSA) Apprenticeship? How do you feel about participating in further training, such as the Pharmacy Service Assistant (PSA) Apprenticeship?
13. What are your career aspirations within the pharmacy field, and how does this role fit into those goals? What are your career aspirations within the pharmacy field, and how does this role fit into those goals?
14. How do you align with our commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults? How do you align with our commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults?
15. UHBW values a diverse workforce. Can you share your thoughts on the importance of diversity in a healthcare setting? UHBW values a diverse workforce. Can you share your thoughts on the importance of diversity in a healthcare setting?
16. How comfortable are you with using technology in a pharmacy setting, such as robotic dispensing systems? How comfortable are you with using technology in a pharmacy setting, such as robotic dispensing systems?
17. What steps do you take to ensure that the dispensary is maintained to a high standard, both in terms of cleanliness and stock management? What steps do you take to ensure that the dispensary is maintained to a high standard, both in terms of cleanliness and stock management?
18. What does providing excellent customer service in a pharmacy setting mean to you? What does providing excellent customer service in a pharmacy setting mean to you?
19. How would you handle a situation where a patient is dissatisfied with their service? How would you handle a situation where a patient is dissatisfied with their service?
20. Is there anything specific you would like to highlight about your achievements or skills that would make you an excellent fit for this role? Is there anything specific you would like to highlight about your achievements or skills that would make you an excellent fit for this role?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nPharmacy Assistant with University Hospitals Bristol and Weston NHS Foundation Trust in Bristol, England, United Kingdom\n\nWe are looking for a passionate and ambitious Pharmacy assistant to join our friendly and supportive team here at the Bristol Royal Infirmary site. You must be highly organized, have excellent people and communication skills along with the ability to adapt quickly to new situations and challenges. After showing competency in the main responsibilities to the required standard, you will be considered for training towards participation in duties that involve patient level medication supply & advice. This will require the ATO to be willing to train in role for the Pharmacy Service Assistant (PSA) Apprenticeship. Which is a requirement of the GPhC (General Pharmaceutical Council) for pharmacy support staff involved in these duties. If you are interested in a varied role and feel that your skills and abilities would be suited to this role then we look forward to your application. Initially the General Duties ATO is responsible for assisting the dispensing services to inpatients & outpatients through the following responsibilities. Ensuring the dispensary is kept tidy and has all the items available that are used in supplying medicines to patients - these including making sure that the dispensary has sufficient stocks of bottles, tops, boxes, bags, labels etc. The ATO also supports areas of stock keeping & management of pharmaceuticals including stock check, goods receipt and stock preparation. For this purpose the ATO will be fully trained to use the robot. The ATO will regularly support the dispensary service in providing a friendly, professional and informative front line service to all internal dispensary customers. Support will also be given by the ATO in answering the telephone and dealing with tracking and simple internal and external enquiries Later training under supervision to be a Dispensing ATO, assisting in the dispensing process of patient level medicines in the dispensary & ensure they are safely issued to patients. University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge. For further details / informal visits contact: Name: Tina Stewart Job title: Dispensary Manager and Operations Lead Email address: tina.stewart@uhbw.nhs.uk Telephone number: 01173422683"}