Interview for Healthcare Assistant – Outpatients – 12 Months Fixed Term - Discover Great Care Jobs and Jobs In Care Today

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Practice Interview

Healthcare Assistant – Outpatients – 12 Months Fixed Term • Birmingham
The Priory Hospital

Thank you for your interest in the position of Healthcare Assistant – Outpatients – 12 Months Fixed Term in Birmingham with The Priory Hospital.

This is a video practice interview and we use your computer's webcam & microphone device's camera phone's camera to record your answers.

We record your answers one at a time. The whole thing should take you less than five minutes.

Interview Progress What to expect Continue below

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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.

Then, we'll ask you to answer one or more questions of your choice from the list below:

1. Can you tell us a bit about yourself and your background in healthcare? Can you tell us a bit about yourself and your background in healthcare?

2. What motivated you to apply for the Healthcare Assistant position at The Priory Hospital? What motivated you to apply for the Healthcare Assistant position at The Priory Hospital?

3. How do you understand the role of a Healthcare Assistant, particularly in an outpatient setting? How do you understand the role of a Healthcare Assistant, particularly in an outpatient setting?

4. Can you describe your previous experience as a Healthcare Assistant? What were your primary responsibilities? Can you describe your previous experience as a Healthcare Assistant? What were your primary responsibilities?

5. Have you completed the Care Certificate? If yes, how has it prepared you for this role? Have you completed the Care Certificate? If yes, how has it prepared you for this role?

6. How do you prioritise tasks when you have multiple responsibilities at the same time? How do you prioritise tasks when you have multiple responsibilities at the same time?

7. Can you share an example of a challenging situation you faced in a healthcare setting and how you resolved it? Can you share an example of a challenging situation you faced in a healthcare setting and how you resolved it?

8. What steps do you take to ensure patient confidentiality and dignity in your work? What steps do you take to ensure patient confidentiality and dignity in your work?

9. Can you describe a time when you went above and beyond to provide exceptional care to a patient? Can you describe a time when you went above and beyond to provide exceptional care to a patient?

10. What clinical skills do you possess that will be beneficial in the outpatient department? What clinical skills do you possess that will be beneficial in the outpatient department?

11. How comfortable are you with performing basic medical tasks such as taking vital signs or assisting with minor procedures? How comfortable are you with performing basic medical tasks such as taking vital signs or assisting with minor procedures?

12. Have you had any experience with electronic health records or patient management systems? If so, can you elaborate on that? Have you had any experience with electronic health records or patient management systems? If so, can you elaborate on that?

13. How do you work as part of a team, especially in a fast-paced environment? How do you work as part of a team, especially in a fast-paced environment?

14. Can you provide an example of how you effectively communicated with colleagues and patients? Can you provide an example of how you effectively communicated with colleagues and patients?

15. How would you handle a situation where a patient is upset or anxious about their treatment? How would you handle a situation where a patient is upset or anxious about their treatment?

16. This role may require you to be flexible with your shifts. How do you feel about that, and how do you manage work-life balance? This role may require you to be flexible with your shifts. How do you feel about that, and how do you manage work-life balance?

17. Can you give an example of how you have adapted to changes in a previous workplace or role? Can you give an example of how you have adapted to changes in a previous workplace or role?

18. What do you think are the most important qualities for a Healthcare Assistant in delivering patient care? What do you think are the most important qualities for a Healthcare Assistant in delivering patient care?

19. How would you handle a situation if you observed a colleague providing inadequate care to a patient? How would you handle a situation if you observed a colleague providing inadequate care to a patient?

20. How do you align with Circle Health Group's commitment to diversity and inclusion in the workplace? How do you align with Circle Health Group's commitment to diversity and inclusion in the workplace?

21. What does "quality care" mean to you, and how do you strive to deliver it in your role? What does "quality care" mean to you, and how do you strive to deliver it in your role?

22. Do you have any questions about the role or the organisation? Do you have any questions about the role or the organisation?

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2. What motivated you to apply for the Healthcare Assistant position at The Priory Hospital?

queP9SPw General Questions

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Interview Summary
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Role: Healthcare Assistant – Outpatients – 12 Months Fixed Term in Birmingham

Interviewed on Wednesday 23 April 2025 at 18:07.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHealthcare Assistant – Outpatients – 12 Months Fixed Term with The Priory Hospital in Birmingham, England, United Kingdom\n\n Overview Healthcare Assistant - Outpatients The Priory Hospital 37.5 Hours & 12 Months Fixed Term Salary: £24,434.00 per year The Priory Hospitals in Birmingham is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country. We have an opportunity for a Healthcare Assistant to join their team of staff in the Outpatients department. This is a Full time role for 37.5hours a week. The role holder will be required to cover a flexible shift pattern. What we offer? Significant investment in your learning and development, from short courses to industry recognised qualifications in everything from clinical skills to leadership Flexible shift patterns to support your work-life balance The autonomy and support to make influential, necessary decisions The opportunity to work in a fast-paced environment, lead a team, and deliver quality care across a range of services What we require? Care Certificate Previous experience in a Healthcare Assistant role Salary & Benefits Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including: 25 days holiday per year + bank holidays, increasing to 30 days with service Private Pension Scheme Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions Friends & Family Hospital Discounts Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay Non-contributory life insurance Staff engagement hub with access to discounts and extensive rewards and voluntary benefits Access to resources, tools and services to support your wellbeing Employee recognition programmes Industry leading training and development opportunities …and much more! Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more. To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy"}