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Practice Interview
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Saving... jbli7eQQ Wolverine Worldwide {"required":[],"optional":[{"id":"quejjwKh","grouping":"Customer Service","question":"Can you describe a time when you went above and beyond to provide excellent customer service? What was the outcome?"},{"id":"queEDuxU","grouping":"Customer Service","question":"How would you ensure that a customer has an exceptional experience while in the store?"},{"id":"queXVwU0","grouping":"Customer Service","question":"What strategies would you use to build rapport with customers?"},{"id":"queTZenP","grouping":"Sales and Performance","question":"What motivates you to achieve sales targets, and how have you approached this in a previous role?"},{"id":"quefAssW","grouping":"Sales and Performance","question":"How would you handle a situation where you were under pressure to meet sales goals?"},{"id":"queX6aoJ","grouping":"Product Knowledge and Enthusiasm","question":"What do you know about Sweaty Betty and its product offerings?"},{"id":"queUMnRw","grouping":"Product Knowledge and Enthusiasm","question":"How do you typically stay informed about the brands and products you are passionate about?"},{"id":"que6ABfk","grouping":"Teamwork and Store Standards","question":"How do you prioritise tasks when managing store standards, especially during busy periods?"},{"id":"queWC3lj","grouping":"Teamwork and Store Standards","question":"Can you provide an example of how you’ve worked effectively as part of a team in a retail setting?"},{"id":"que1B1Ij","grouping":"Flexibility and Adaptability","question":"This role requires a flexible schedule, including weekends and holidays. How do you manage your availability for work?"},{"id":"que5O7Y8","grouping":"Flexibility and Adaptability","question":"Describe a situation when you had to adapt quickly to changes in a work environment. How did you handle it?"},{"id":"quexuAMq","grouping":"Communication Skills","question":"What communication techniques do you find effective when discussing products and promotions with customers?"},{"id":"quedsqH6","grouping":"Communication Skills","question":"How would you handle a situation where a customer has a complaint?"},{"id":"queuI8Pv","grouping":"Commitment to Diversity and Inclusion","question":"What does diversity and inclusion mean to you in the context of a retail environment?"},{"id":"quec1DFB","grouping":"Commitment to Diversity and Inclusion","question":"Can you share an experience where you contributed to fostering an inclusive environment?"},{"id":"quew4I9v","grouping":"Passion for the Brand","question":"How would you share your enthusiasm for the Sweaty Betty brand with customers?"},{"id":"queNvZDl","grouping":"Passion for the Brand","question":"What personal connection do you have to the lifestyle promoted by Sweaty Betty?"},{"id":"que2mUz4","grouping":"Health and Safety Standards","question":"How do you ensure compliance with health and safety standards in a retail setting?"},{"id":"que68dVR","grouping":"Health and Safety Standards","question":"What steps would you take if you noticed a potential safety hazard in the store?"},{"id":"queOB9gA","grouping":"Contributions to Company Culture","question":"In your view, how can you contribute to creating a culture of empowerment and belonging in the workplace?"}]} ![]()
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Practice Interview
Practice Interview
Store Assistant, JLP - 8 hours per week - Sweaty Betty • Liverpool
Wolverine Worldwide
Thank you for your interest in the position of Store Assistant, JLP - 8 hours per week - Sweaty Betty
in Liverpool
with Wolverine Worldwide.
Wolverine Worldwide
This is a video practice interview and we use your
computer's webcam & microphone device's camera phone's camera
to record your answers.
We record your answers one at a time. The whole thing should take you less than five minutes.
We record your answers one at a time. The whole thing should take you less than five minutes.
Interview Progress What to expect
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You can continue the interview below.
Then, we'll ask you to answer one or more questions of your choice from the list below:
You can answer as many of these questions as you want.
Good luck!
1. Can you describe a time when you went above and beyond to provide excellent customer service? What was the outcome? Can you describe a time when you went above and beyond to provide excellent customer service? What was the outcome?
2. How would you ensure that a customer has an exceptional experience while in the store? How would you ensure that a customer has an exceptional experience while in the store?
3. What strategies would you use to build rapport with customers? What strategies would you use to build rapport with customers?
4. What motivates you to achieve sales targets, and how have you approached this in a previous role? What motivates you to achieve sales targets, and how have you approached this in a previous role?
5. How would you handle a situation where you were under pressure to meet sales goals? How would you handle a situation where you were under pressure to meet sales goals?
6. What do you know about Sweaty Betty and its product offerings? What do you know about Sweaty Betty and its product offerings?
7. How do you typically stay informed about the brands and products you are passionate about? How do you typically stay informed about the brands and products you are passionate about?
8. How do you prioritise tasks when managing store standards, especially during busy periods? How do you prioritise tasks when managing store standards, especially during busy periods?
9. Can you provide an example of how you’ve worked effectively as part of a team in a retail setting? Can you provide an example of how you’ve worked effectively as part of a team in a retail setting?
10. This role requires a flexible schedule, including weekends and holidays. How do you manage your availability for work? This role requires a flexible schedule, including weekends and holidays. How do you manage your availability for work?
11. Describe a situation when you had to adapt quickly to changes in a work environment. How did you handle it? Describe a situation when you had to adapt quickly to changes in a work environment. How did you handle it?
12. What communication techniques do you find effective when discussing products and promotions with customers? What communication techniques do you find effective when discussing products and promotions with customers?
13. How would you handle a situation where a customer has a complaint? How would you handle a situation where a customer has a complaint?
14. What does diversity and inclusion mean to you in the context of a retail environment? What does diversity and inclusion mean to you in the context of a retail environment?
15. Can you share an experience where you contributed to fostering an inclusive environment? Can you share an experience where you contributed to fostering an inclusive environment?
16. How would you share your enthusiasm for the Sweaty Betty brand with customers? How would you share your enthusiasm for the Sweaty Betty brand with customers?
17. What personal connection do you have to the lifestyle promoted by Sweaty Betty? What personal connection do you have to the lifestyle promoted by Sweaty Betty?
18. How do you ensure compliance with health and safety standards in a retail setting? How do you ensure compliance with health and safety standards in a retail setting?
19. What steps would you take if you noticed a potential safety hazard in the store? What steps would you take if you noticed a potential safety hazard in the store?
20. In your view, how can you contribute to creating a culture of empowerment and belonging in the workplace? In your view, how can you contribute to creating a culture of empowerment and belonging in the workplace?
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nStore Assistant, JLP - 8 hours per week - Sweaty Betty with Wolverine Worldwide in Liverpool, England, United Kingdom\n\nCurrent employees, please apply in Workday. Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine World wide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers – every step of the way. Our team members are the beating heart of all our stores across the world, bringing their contagious passion to work every day, and going above and beyond to ensure an amazing experience for every customer they meet. From the moment they enter the store to when they leave, you will be responsible for making sure our customers have an exceptional experience. Whether that’s helping them pick a new pair of shoes, or helping them style an outfit, your core responsibility is to ensure our consumers enjoy their time with us in store. Key Responsibilities Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression. Achieving sales targets and performance metrics. Interact with our wonderful customers and educate them on our product, striving to build rapport and lasting relationships. Store Standards -maintaining store standards, front and back, including visual merchandising, managing deliveries, maintaining stock replenishment, helping loss prevention and adhering to health & safety procedures. Be responsible for cash management and adhere to all policy and procedures for security & health & safety and stock accuracy standards. Encourage customer loyalty by discussing upcoming collection launches and obtaining customer data. Knowledge, Skills And Abilities Required Flexible schedule and availability to work weekends and holidays Retail sales experience is preferred, but not required Passion for our brands and brand lifestyles Excellent communication skills A positive and professional attitude Enthusiasm to learn and to share your product knowledge Ability to work well under pressure in a fast-paced, sales-driven atmosphere US Candidates Only Performing duties consistent with the Company’s AAP/EEO goals and policies High School diploma or equivalent Working Conditions Retail environment The Extras Generous clothing allowance Excellent training & development opportunities Quarterly bonuses 60% off all Sweaty Betty merchandise 25 days holiday (pro-rated if working part-time) Refer a Friend bonus scheme Season Ticket Loan Access to Retail Trust - advice & support tool Dedicated budget to attend fitness classes (per store) Access to Sample sales Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation) Enhanced Family Leave policy Cycle to work & Buzz bike scheme Our DEI Commitment We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world. We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive. Our DEI mission is \"to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners.\" We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it."}