Healthcare Support Worker/Driver • Durham County Durham & Darlington NHS Foundation Trust
Thank you for your interest in the position of Healthcare Support Worker/Driver
in Durham
with County Durham & Darlington NHS Foundation Trust.
Interview Progress What to expect
Continue below
You've already answered some of these questions.
We've
marked the ones that you've done with a check
You can continue the interview below.
First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.
{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHealthcare Support Worker/Driver with County Durham &amp; Darlington NHS Foundation Trust in Durham, England, United Kingdom\n\n Job Summary If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post If you are new to care you must complete a care certificate when you commence employment with CDDFT and be paid band 2 until completion. (we cannot offer sponsorship for New to care applicants) We are looking for a dynamic, enthusiastic and experienced Urgent Care Health Care Assistant who has a valid UK driving licence. Our Urgent Treatment Centres treat a wide variety of illness and injury across all age ranges. The HCA will work in a supporting role, providing high quality patient centred care under the supervision of the Urgent Care Practitioners and General Practitioners. The Urgent Care Service also provides home visits by our clinicians who require a Healthcare Assistant / Driver to transport them to patient homes across County Durham, and provide HCA support during visits. In addition our HCA will provide a patient transport service to support patient access to Urgent Treatment Centre appointments as required and following risk assessment by a clinician. Main duties of the job The HCA will carry out routine HCA duties, e.g. recording observations, taking blood and urine samples, monitoring and escorting patients under the supervision of the managing clinician. The role also involves performing ECG recordings, carrying out minor dressings and applying immobilisation techniques such as splints plaster-of-paris back slabs. Other duties also include stock checks and restocking consulting rooms and home visiting car as well as performing car checks. Training will be provided as required. About Us If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented From April 1 2024 we are unable to offer sponsorship for healthcare roles that do not meet the minimum salary, If you are in the UK on a VISA please ensure you have no restrictions that would prevent you from taking this post. Full Job Descriptions can be found in the adverts supporting documents Date posted 13 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Permanent Working pattern Full-time, Part-time Reference number C9439-25-0049 Job locations University Hospital Of North Durham North Road Durham DH1 5TW Job Description Job responsibilities The role entails ensuring the patient is a prime focus when providing care in accordance with Trust policies and procedures, such as infection control and patient safety. The HCA role involves communicating well with patients their family and carers, fostering a reassuring and supportive atmosphere whilst promoting positive physical and mental health. The HCA will use initiative when responding to changes in a patients condition within their own sphere of practice, recognising limitations and escalating concerns. Responsibilities Job description Job responsibilities The role entails ensuring the patient is a prime focus when providing care in accordance with Trust policies and procedures, such as infection control and patient safety. The HCA role involves communicating well with patients their family and carers, fostering a reassuring and supportive atmosphere whilst promoting positive physical and mental health. The HCA will use initiative when responding to changes in a patients condition within their own sphere of practice, recognising limitations and escalating concerns. Person Specification Experience Essential Computer skills Ability to learn new skills Desirable Previous experience in caring for others Personal Attributes Essential Good interpersonal skills Able to engage and build effective relationships at all levels Understanding of the role of HCSW Able to work as part of a team Knowledge and understanding of the need for confidentiality Special Requirements Essential Self-motivated and able to motivate others Excellent communication & interpersonal skills Reflective practitioner Ability to work in a busy and varied work environment and respond to change Desirable Be able to offer pastoral care to mentors and students when providing feedback on performance Qualifications Essential Relevant NVQ Level 3 or equivalent relevant experience Care Certificate or willingness to complete within first 6 months of commencement in post GCSE equivalent in English and Mathematics Desirable Short courses relevant to undertake patient and clinical care duties Special Skills & Knowledge Essential Good verbal and written command of English. Ability to act upon own initiative. Good communication skills. Able to work under some pressure. Ability to show leadership Ability to plan own work. Ability to work calmly under pressure Willing to take and record patient observations Desirable Knowledge of care and related procedures, clinical observations, relevant legislation Person Specification Experience Essential Computer skills Ability to learn new skills <"}