Interview for Clinical Support Worker - Haematology - Discover Great Care Jobs and Jobs In Care Today

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Practice Interview

Clinical Support Worker - Haematology • Airdrie
NHS Scotland

Thank you for your interest in the position of Clinical Support Worker - Haematology in Airdrie with NHS Scotland.

This is a video practice interview and we use your computer's webcam & microphone device's camera phone's camera to record your answers.

We record your answers one at a time. The whole thing should take you less than five minutes.

Interview Progress What to expect Continue below

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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.

Then, we'll ask you to answer one or more questions of your choice from the list below:

1. Can you describe your relevant experience working in a healthcare or caring environment? Can you describe your relevant experience working in a healthcare or caring environment?

2. You mentioned working towards an SVQ III in healthcare. What motivated you to pursue this qualification, and how do you think it will benefit your role as a Clinical Support Worker? You mentioned working towards an SVQ III in healthcare. What motivated you to pursue this qualification, and how do you think it will benefit your role as a Clinical Support Worker?

3. How do you approach working as part of a multidisciplinary team? Can you provide an example of a successful collaboration? How do you approach working as part of a multidisciplinary team? Can you provide an example of a successful collaboration?

4. Effective communication is crucial in a clinical environment. Can you share an instance where your communication skills helped resolve a misunderstanding or conflict? Effective communication is crucial in a clinical environment. Can you share an instance where your communication skills helped resolve a misunderstanding or conflict?

5. What specific patient care tasks are you comfortable performing, and how do you ensure they are completed efficiently even in a busy environment? What specific patient care tasks are you comfortable performing, and how do you ensure they are completed efficiently even in a busy environment?

6. Can you discuss how you prioritise patient care tasks when faced with competing demands? Can you discuss how you prioritise patient care tasks when faced with competing demands?

7. Maintaining hygiene and safety is essential in healthcare. What protocols do you follow to ensure a clean and safe environment for patients? Maintaining hygiene and safety is essential in healthcare. What protocols do you follow to ensure a clean and safe environment for patients?

8. Describe a situation where you identified a potential safety issue in a ward. What actions did you take? Describe a situation where you identified a potential safety issue in a ward. What actions did you take?

9. This role requires working unsupervised at times. How do you manage your responsibilities when you are working alone? This role requires working unsupervised at times. How do you manage your responsibilities when you are working alone?

10. Can you give an example of a time when you had to make an independent decision regarding patient care? What was the outcome? Can you give an example of a time when you had to make an independent decision regarding patient care? What was the outcome?

11. How do you stay updated with best practices and developments in patient care and clinical support? Do you have any specific resources or strategies? How do you stay updated with best practices and developments in patient care and clinical support? Do you have any specific resources or strategies?

12. Can you describe your experience with the Personal Development Plan process? How have you set and achieved your professional development goals in the past? Can you describe your experience with the Personal Development Plan process? How have you set and achieved your professional development goals in the past?

13. Working in haematology can present unique challenges. What do you think are the key challenges faced by Clinical Support Workers in this field, and how would you address them? Working in haematology can present unique challenges. What do you think are the key challenges faced by Clinical Support Workers in this field, and how would you address them?

14. Imagine you are caring for a patient who is anxious about their treatment. How would you approach this situation to provide reassurance and support? Imagine you are caring for a patient who is anxious about their treatment. How would you approach this situation to provide reassurance and support?

15. What is your experience with basic information technology in a healthcare setting? How comfortable are you with using electronic health records or patient management systems? What is your experience with basic information technology in a healthcare setting? How comfortable are you with using electronic health records or patient management systems?

16. If asked, would you be able to assist with planning and carrying out investigations or procedures within the scope of your role? If asked, would you be able to assist with planning and carrying out investigations or procedures within the scope of your role?

17. Why do you want to work specifically for NHS Lanarkshire, and how do you see yourself contributing to the organisation’s values and goals? Why do you want to work specifically for NHS Lanarkshire, and how do you see yourself contributing to the organisation’s values and goals?

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2. You mentioned working towards an SVQ III in healthcare. What motivated you to pursue this qualification, and how do you think it will benefit your role as a Clinical Support Worker?

queXmSS9 Experience and Qualifications

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Interview Summary
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Role: Clinical Support Worker - Haematology in Airdrie

Interviewed on Monday 7 April 2025 at 11:39.

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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nClinical Support Worker - Haematology with NHS Scotland in Airdrie, Scotland, United Kingdom\n\nThe Role As part of a multidisciplinary team, the post holder will carry out care duties for patients, in support of a registered nurse, and will regularly work unsupervised. The post holder will carry out assigned duties to maintain hygiene, order and safety within the ward environment. Duties may vary with the type of ward/department and the degree of patient dependency. NHS Lanarkshire Have you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire! Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services. We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas. What we'll need you to bring SVQ III in healthcare, or working towards, or equivalent experience working within a caring environment/role. Ability to work with people and as part of a multidisciplinary/agency team. Effective written and verbal communication skills. Ability to carry out assigned patient care tasks effectively within a busy environment. Ability to work unsupervised. To actively participate in the Personal Development Plan process to fulfil the requirements of continuing professional development. Working knowledge of basic information technology It would be great if you also have Experience of working in an Outpatient environment Experience in Ophthalmology Clinics Ability to plan and carry out investigations/patient care unsupervised Contract type Permanent Full time 37hours Location and Working Pattern This role will be based in the Haematology Ward within University Hospital Monklands. The working pattern for this role is Rotational. Looking to find out more? If you’re looking to find out more, then we would love to hear from you! Please contact Kelly McIlroy, Senior Charge Nurse Haematology on Kelly.McIlroy@lanarkshire.scot.nhs.uk For enquiries regarding the application form or recruitment process, please contact Tracy Watson, Recruitment Administrator on tracy.watson@lanarkshire.scot.nhs.uk (Please remember to include the job title and reference number in your email) Why NHS Lanarkshire? Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career. Some Of NHS Lanarkshire’s Benefits Include A minimum of 27 days annual leave increasing with length of service A minimum of 8 days of public holidays Membership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the Scottish Public Pension) Paid sick leave increasing with length of service Occupational health services Employee counselling services Work-life Balance policies and procedures NHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page. Further Information For more information on the role, please refer to the Job Description. If you’re looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our recruitment webpage. Additional Information for Applicants Posts close at midnight on the indicated date For help to complete an application on Jobtrain please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/ Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues We recommend using the Internet Browser \"Google Chrome\" or \"Microsoft Edge\" when using Jobtrain Once you have submitted your application form you will be unable to make any amendments In NHS Lanarkshire we are committed to recruiting a workforce that fully reflects the diverse make-up of our society. A place where every individual can thrive, develop and succeed based on skill, knowledge and talent, regardless of race, disability, gender, sexual orientation, care experienced* or any other dimension that can be used to differentiate people from one another. We anticipate a high level of interest in this position and may close the advert once sufficient applications are received. Please complete and submit your application early. Care experienced applicants are people who live/have lived with foster parents/kinship carers or who live/have lived in a residential children’s setting/secure unit. Whilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations. Please note for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence. NHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at www.bia.homeoffice.gov.uk. Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire. From 1 April 2024, the working week for NHS Agenda for Change workers in"}