{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nMental Health Support Worker - Bank with Epsom & St Helier NHS Trust in East Sussex, England, United Kingdom\n\nEpsom and St Helier University Hospitals NHS Trust About Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire. We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve. The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers. View job detailskeyboard_arrow_downHide job detailskeyboard_arrow_up Key details Location SiteEpsom & St Helier NHS TrustTownCarshaltonPostcodeSM5 1AAMajor / Minor RegionSurrey Contract type & working pattern ContractBankHoursBank Full time Part time Flexible working Salary Salary£16.41 - £27.73 Hourly rate dependant on shift pattern e.g day/night/sunday.Salary periodHourlyGrade(Band 3) Specialty Main areaMHSW As an NHS Trust we strongly encourage and support vaccination uptake as this remains the best line of defence against COVID19. At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values Job Overview Epsom & St Helier Staff Bank are looking to grow its team of Mental Health Support Workers who have 1 year experience in a mental health setting, have a care certificate & have Seni Lewis Law compliant restraint training. If you are interested and available please apply today- we are looking forward to hearing from you! Please note we are only currently shortlisting & interviewing staff with a Care Certificate & in-date annual Seni Lewis Law compliant Restraint training - both of these certificates will need to be provided prior to interview so please have these available to send when you apply. Working on our bank allows you to work flexibly whilst also allowing you to be part of one amazing team. We are a growing and changing organisation, and are looking for new team members to work with us during this time of change. The role of a MHSW is a very privileged role, you you will provide personal care and support to patients at their most vulnerable times. You will work alongside a multidisciplinary team to provide a compassionate, caring and safe environment for our patients. Advert Mandatory Requirements For This Role Include Min. 1yr experience in a Mental Health setting In receipt of the Care Certificate Restraint training - Seni Lewis Law Compliant Job Summary Providing enhanced care and continuous observations to patients with mental health conditions or patients experiencing psychological distress. Deliver therapeutic interventions that will reduce agitation and distress and promote recovery. To identify factors that increase and decrease agitation/distress for the patient. To always deliver care according to the principles of least restriction. Carrying out assigned tasks as part of clinical team in support of registered nurses and to undertake some aspects of care provision without direct supervision. Ensuring the safety and well being of service users, and always working in a manner that promotes dignity and human rights through the adoption of person centered care principles. Working for our organisation \"At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values Detailed Job Description And Main Responsibilities To therapeutically engage with patients who have a mental health condition or are experiencing psychological distress. To always deliver care in accordance with the principles of least restriction and in line with national guidance including NICE guidelines for managing disturbed behavior To understand continuous risk assessment of the patient and escalate any increase in risk. To identify when patients are experiencing anxiety/distress and therapeutically engage with them to alleviate these symptoms. To identify escalation of risk and actively de-escalate the situation. To undertake therapeutic activities with the patient, that are appropriate to their presentation. To identify an issue that prevents the therapeutic engagement of the patient Provide excellent customer care skills to ensure patients come first. Undertakes a range of delegated clinical care duties to deliver agreed plans of care, acting on own initiative. To ensure that patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines. Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals. To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care and to meet standards within the NHS Plan and other relevant guidelines Provides support and assistance to professionals in the implementation of plans of care for individual patients. Assist with fluid and dietary needs of patients including completion of menu cards and recording intake and output of fluids and solids As directed to collect specimens from patients and to record routine observations of weight, blood pre"}