{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nClinical Support Worker with Leeds Teaching Hospitals NHS Trust in Leeds, England, United Kingdom\n\n Job Summary An exciting opportunity has arisen within Abdominal Medicine and Surgery CSU for Band 2 Clinical Support Worker positions within our Renal, UGI/Pancreas and Hepatology inpatient wards. We have multiple vacancies across J49/50/J82/J83, and we are looking for enthusiastic and dedicated individuals to join our team. This is a fantastic opportunity for those who are passionate about providing high-quality patient care in a dynamic environment. As a Band 2 staff member, you will play a crucial role in supporting our nursing team and ensuring that our patients receive the best possible care. For more information regarding these positions, please do not hesitate to contact: - AMS Recruitment Lead; Lucy Watson (lucy.w@nhs.net) Main duties of the job The jobholder will be actively involved in providing direct and indirect compassionate care for patients in support of and supervised by a registered practitioner. The jobholder will assist in the overall implementation of care as part of the multi professional team. The jobholder is expected to deliver and maintain high standards of acute and planned care. The jobholder will be skilled in taking appropriate action(s) to achieve the planned outcome. The jobholder will contribute to the maintenance of an environment for effective care. About Us Abdominal Medicine and Surgery (AMS) is the largest and most complex CSU at Leeds Teaching Hospitals NHS Trust (LTHT). We provide acute and elective inpatient services, diagnostic services, see large numbers of outpatients and deliver life-long care. We have 14 inpatient ward areas located in Lincoln Wing and Bexley Wing at St Jamess Hospital, endoscopy units across three sites and 7 satellite dialysis units across West Yorkshire. As a CSU we want to recruit enthusiastic, motivated and passionate people who share our commitment to provide excellent patient centred care and experience. J49/50- Renal Inpatients wards J82/83- Upper GI/Pancreas and Hepatology inpatient wards. Date posted 25 March 2025 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year Contract Permanent Working pattern Full-time Reference number C9298-NUR-620 Job locations St. James's University Hospital Beckett Street Leeds LS9 7TF Job Description Job responsibilities The jobholder will be actively involved in providing direct and indirect compassionate care for patients in support of and supervised by a registered practitioner. The jobholder will assist in the overall implementation of care as part of the multi professional team. The jobholder is expected to deliver and maintain high standards of acute and planned care. The jobholder will be skilled in taking appropriate action(s) to achieve the planned outcome. The jobholder will contribute to the maintenance of an environment for effective care. The jobholder will be expected to practice in accordance with Leeds Teaching Hospital NHS Trust (LTHT) policies, guidelines, standards and statutory requirements and operate within defined competency boundaries. The jobholder will work within a ward or clinical department. Communication and Working Relationships Establish and maintain effective communication with patients, families and carers Develop and maintain appropriate relationships, communication and teamwork with members of the multi-disciplinary team within the ward and or department Assist in the welcome and reception of patients into the clinical area Demonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other linguistic issues Communicate effectively with all health, social care providers, voluntary sectors and emergency services Maintain clear, concise and legible documentation adhering to standards in accordance with trust policies and guidance Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security Communicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal and electronic format (this may include accessing and updating patient records on central databases or electronic systems). Occasionally participates in and contribute to local audits (e.g. hand hygiene audit) Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames Effective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution. Ensures, in liaison with registered practitioners that interpreters are utilised as appropriate to support patients understanding and communication needs. Ability to answer phone, effectively managing the enquiry. Clinical activities to be undertaken under the direction and supervision of a registered practitioner Provide and deliver a high standard of compassionate personal care recognising and meeting the specific needs of the patients Following training and assessment, competently undertake agreed clinical tasks relevant to the post and clinical area Acknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitioner Assist in planning, implementation and evaluation of individual programmes of care for patients Document interventions performed and care delivered, ensuring that the record is countersigned by a registered practitioner where appropriate. Assist in the recording of fluid balance, reporting discrepancies to a registered practitioner. Assist the patient with all aspects of their personal hygiene. Assist in the safe moving and handling of all patients utilising appropriate equipment. Assist the patient with their elimination needs; including bowel and urinary catheter care. Provide care for patients with reduced mobility; to include skin integrity, pressure area care and measurement and application of anti-embolic stockings Assist in ensuring patients nutritional needs are met. Carry out clinical observations on patients, recording"}