TEAM MEMBER (12 HOURS - FIXED TERM CONTRACT) • Aberdeen Oliver Bonas
Thank you for your interest in the position of TEAM MEMBER (12 HOURS - FIXED TERM CONTRACT)
in Aberdeen
with Oliver Bonas.
This is a video practice interview and we use your
computer's webcam & microphonedevice's cameraphone's camera
to record your answers.
We record your answers one at a time.
The whole thing should take you less than five minutes.
Interview Progress What to expect
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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.
Then, we'll ask you to answer one or more questions of your choice from the list below:
1. Can you tell us a bit about yourself and what attracted you to this role at Oliver Bonas? Can you tell us a bit about yourself and what attracted you to this role at Oliver Bonas?
2. How do you align with our values of "Work Hard, Play Hard & Be Kind"? How do you align with our values of "Work Hard, Play Hard & Be Kind"?
3. What does excellent customer service mean to you, and can you give an example of a time you provided it? What does excellent customer service mean to you, and can you give an example of a time you provided it?
4. How would you handle a difficult customer or a challenging situation in a retail environment? How would you handle a difficult customer or a challenging situation in a retail environment?
5. Can you share an experience where you worked effectively as part of a team? What was your role? Can you share an experience where you worked effectively as part of a team? What was your role?
6. How do you ensure good communication with your team members, especially in a busy retail setting? How do you ensure good communication with your team members, especially in a busy retail setting?
7. This role requires flexibility in hours and shifts. How do you feel about working varied hours? This role requires flexibility in hours and shifts. How do you feel about working varied hours?
8. Describe a time when you had to quickly adapt to a change in the workplace. How did you handle it? Describe a time when you had to quickly adapt to a change in the workplace. How did you handle it?
9. Can you provide an example of a time when you took initiative to solve a problem at work? What was the outcome? Can you provide an example of a time when you took initiative to solve a problem at work? What was the outcome?
10. How do you approach learning new products and maintaining up-to-date product knowledge? How do you approach learning new products and maintaining up-to-date product knowledge?
11. With the many tasks that come with retail work, how do you prioritise your responsibilities? With the many tasks that come with retail work, how do you prioritise your responsibilities?
12. What strategies do you use to stay organised during busy periods in the store? What strategies do you use to stay organised during busy periods in the store?
13. How do you stay aware of store sales targets and contribute to achieving them? How do you stay aware of store sales targets and contribute to achieving them?
14. Can you discuss a time when you recognised an opportunity to improve sales in your current or previous role? What did you do? Can you discuss a time when you recognised an opportunity to improve sales in your current or previous role? What did you do?
15. What does diversity and inclusion mean to you in the workplace, and how would you promote it as part of our team? What does diversity and inclusion mean to you in the workplace, and how would you promote it as part of our team?
16. Can you share an experience that illustrates your understanding of kindness and consideration in a team setting? Can you share an experience that illustrates your understanding of kindness and consideration in a team setting?
17. How do you approach the opportunity for training and development in your job? How do you approach the opportunity for training and development in your job?
18. What are some areas you are looking to develop further in your career? What are some areas you are looking to develop further in your career?
19. What do you think makes a retail environment a fun and positive place to work? What do you think makes a retail environment a fun and positive place to work?
The preview image will be black while recording; please just continue to record your answer as normal.
Interview Summary •
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Role:TEAM MEMBER (12 HOURS - FIXED TERM CONTRACT)inAberdeen
Interviewed on Sunday 2 March 2025
at 15:31.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nTEAM MEMBER (12 HOURS - FIXED TERM CONTRACT) with Oliver Bonas in Aberdeen, Scotland, United Kingdom\n\nTeam Member (12 Hours - Fixed Term Contract) Oliver Bonas Aberdeen Aberdeen £11.65 per hour Part time Temporary We have an amazing opportunity to join Team OB as a Team Member. OB Team Members are approachable, resourceful and love working with people. They enjoy giving our customers a fantastic experience and work together to keep the store running smoothly and efficiently. This will be a flexible contract, meaning you will have a fixed number of hours you will work per week across a variety of days and shifts. Your rota will be communicated to you in advance by your line manager. A Bit About Us … At Oliver Bonas (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making OB a special place to work. Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do. Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility. More about the role … OB Team Members Will Provide a great experience to every customer. Maintain excellent product knowledge. Have strong, consistent communication with the team. Participate in all training opportunities provided and contribute positively to team sessions. Embrace ownership of tasks, setting a good example for the rest of the team. Adhere to all operational practices and procedures, i.e. stock deliveries, health and safety standards, stock takes and replenishment. Maintain excellent housekeeping standards throughout the store, including external and back of house/stockroom areas. Support other stores where needed. Have an awareness of the store’s sales targets and its current performance versus like-for-like/target/company figures. Be aware of store and company product best-sellers to support sales growth. Bonas Benefits Generous employee discount up to 60% off all OB products Free access to our 24 hour employee assistance programme with Care First – offering financial, emotional and vocational support Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service Annual discretionary profit related bonus scheme Auto-enrolment into our pension plan Refer a Friend incentive Enhanced maternity, paternity, adoption and shared parental leave Equity, Diversity and Inclusivity Voice network and EDI team Mental Health First Aider support Education and support throughout Looop eLearning platform Free refreshments and treats in store An opportunity to work at the highest placed retailer in Glassdoor’s Best Places to Work in the UK list 2022 What We Look For Great people skills. Excellent customer service. Organisation skills and multi-tasking ability. Positivity, vibrancy and ready to take on anything. Someone who’s kind, helpful and considerate towards customers and team members alike. Resourcefulness and someone who’s looking for opportunities to learn more. Equality, Diversity & Inclusion at OB At Oliver Bonas, our promise is to do our bit to make living a joyful experience and give cause for optimism. This promise is central to our work in equity, diversity and inclusion (EDI). To bring joy to others, we must first ensure everyone at OB feels valued, included and most importantly, can be themselves at work. It is important to us that our brand reflects wider society and the communities in which we operate. As a result, we welcome all eligible applicants for this role however we are particularly interested in speaking to eligible candidates from the Black, Asian & Mixed Heritage communities. Oliver Bonas is a Disability Confident Committed employer under the Disability Confident employer scheme. To read more about our ED&I commitments, head over to the EDI page on our website: https://www.oliverbonas.com/meet-the-team/diversity"}