Thank you for your interest in the position of Community Worker
in Glasgow
with Turning Point Scotland.
This is a video practice interview and we use your
computer's webcam & microphonedevice's cameraphone's camera
to record your answers.
We record your answers one at a time.
The whole thing should take you less than five minutes.
Interview Progress What to expect
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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.
Then, we'll ask you to answer one or more questions of your choice from the list below:
1. Can you describe your experience with trauma-informed care and how you have applied this in your previous roles? Can you describe your experience with trauma-informed care and how you have applied this in your previous roles?
2. Tell us about a time when you successfully built a trusting relationship with someone from a diverse background. What strategies did you use? Tell us about a time when you successfully built a trusting relationship with someone from a diverse background. What strategies did you use?
3. How do you approach working collaboratively within a multi-agency team? Can you give an example of a challenging situation and how you managed it? How do you approach working collaboratively within a multi-agency team? Can you give an example of a challenging situation and how you managed it?
4. What methods do you use for conducting risk and needs assessments, and how do you ensure their effectiveness in your support plans? What methods do you use for conducting risk and needs assessments, and how do you ensure their effectiveness in your support plans?
5. Describe your experience with case management. How do you maintain accurate and timely records while managing multiple cases? Describe your experience with case management. How do you maintain accurate and timely records while managing multiple cases?
6. This role involves delivering gate liberation support. What does that mean to you and how would you prepare for that? This role involves delivering gate liberation support. What does that mean to you and how would you prepare for that?
7. Can you share your understanding of the National Voluntary Throughcare Programme and how you see your role contributing towards its goals? Can you share your understanding of the National Voluntary Throughcare Programme and how you see your role contributing towards its goals?
8. Explain your approach to pre-release planning for individuals transitioning from a correctional facility. What factors are most critical? Explain your approach to pre-release planning for individuals transitioning from a correctional facility. What factors are most critical?
9. Can you provide an example of assertive outreach you have conducted, and what outcomes you achieved? Can you provide an example of assertive outreach you have conducted, and what outcomes you achieved?
10. How would you handle a situation where a client is struggling to engage with the support you are offering? How would you handle a situation where a client is struggling to engage with the support you are offering?
11. Given the need for flexibility and adaptability in this role, how do you manage changes in service demands or client needs? Given the need for flexibility and adaptability in this role, how do you manage changes in service demands or client needs?
12. What steps do you take for your own professional development in this field? Are there specific areas you are looking to grow in? What steps do you take for your own professional development in this field? Are there specific areas you are looking to grow in?
13. How do you stay informed about trends and changes in criminal justice practices that affect your work? How do you stay informed about trends and changes in criminal justice practices that affect your work?
14. Turning Point Scotland values lived experience. Can you discuss how this perspective enhances the work you do with clients? Turning Point Scotland values lived experience. Can you discuss how this perspective enhances the work you do with clients?
15. Why are you passionate about working in community support, particularly with individuals in the justice system? Why are you passionate about working in community support, particularly with individuals in the justice system?
16. How would you measure the success of your contributions to the community and the individuals you support? How would you measure the success of your contributions to the community and the individuals you support?
17. Give an example of a difficult conversation you’ve had with a client or colleague. How did you approach it, and what was the outcome? Give an example of a difficult conversation you’ve had with a client or colleague. How did you approach it, and what was the outcome?
18. How do you ensure that your communication, both verbal and written, is clear and empathetic, especially when dealing with sensitive issues? How do you ensure that your communication, both verbal and written, is clear and empathetic, especially when dealing with sensitive issues?
19. As this role requires a driving licence and access to a vehicle, are you comfortable with travel across various regions as needed? As this role requires a driving licence and access to a vehicle, are you comfortable with travel across various regions as needed?
The preview image will be black while recording; please just continue to record your answer as normal.
Interview Summary •
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Role:Community WorkerinGlasgow
Interviewed on Tuesday 1 April 2025
at 23:13.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nCommunity Worker with Turning Point Scotland in Glasgow, Scotland, United Kingdom\n\nLocations Glasgow Service Name National Voluntary Throughcare Service Type of service Criminal Justice Job Type Lead Practitioner Hours of work Full time Salary £25,326 - £28,394 Job Description Post: Community Worker Service: National Voluntary Throughcare Programme Based: Gleniffer Road, Paisley Hours: Part Time - 32 hours per week Salary: £25,326 - £28,394 pro rata Contract: Permanent Turning Point Scotland are delighted to be one of eight organisations working in partnership to deliver The National Voluntary Throughcare Programme. The government funded programme delivers inclusive voluntary throughcare services across Scotland for men, women and young people serving a short-term sentence or following a period of remand. The eight organisations will collaborate to achieve positive outcomes for people and their wider communities. Why Join Us? Impactful Work: Play a key role in transforming lives by supporting individuals through one of the most critical transitions in their life. Collaborative Environment: Be part of a strong partnership of leading organisations committed to making a positive impact. Training & Development: Access to ongoing professional development and training to further enhance your career. Nationwide Impact: The teams will work across Scotland, delivering tailored support to individuals at a local level, ensuring that each person receives the attention they deserve. About Your Key Skills And Experience: Trauma-Informed Support: Knowledge and practical experience in delivering trauma-informed care and person-centred support. Building Relationships: Strong interpersonal skills with the ability to build trust and rapport with individuals from diverse backgrounds. Collaborative Working: Experience working in multi-agency teams, with a focus on partnership building and supporting individuals through complex needs. Risk and Needs Assessments: Ability to conduct thorough assessments and provide effective risk management and safeguarding strategies. Case Management: Experience in maintaining accurate case records, including completion of assessments, progress reports, and action plans. Flexibility and Adaptability: Comfortable working across various cohorts and regional areas, adapting to changing service demands as needed. Communication: Excellent verbal and written communication skills, with a focus on clear, empathetic, and professional interactions. About The Role: We are seeking compassionate and dedicated Community Workers to join our dynamic and collaborative team working across Argyll & Bute, East Dunbartonshire, West Dunbartonshire, East Renfrewshire, Renfrewshire, Inverclyde, committed to providing trauma-informed, person-centred support to individuals leaving prison. This role plays a vital part in supporting people through their journey of reintegration into the community. You will be part of a national initiative involving eight charitable organisations, led by Sacro, working in partnership with the Scottish Prison Service and local agencies. The goal is to reduce re-offending and improve wellbeing through effective, personalised support. A driving license and access to a vehicle for business use is essential for this role. Responsibilities: Demonstrate commitment to establishing trusting and genuine relationships, rooted in trauma informed principles Work collaboratively with the partnership team to deliver relational support for people accessing the NVTP Support and deliver effective pre-release planning Contribute to multi-agency meetings Deliver gate liberation support at this critical juncture Complete robust and dynamic risk assessments and safeguarding practice Conduct suitable needs assessment tools, tailored to the individual Complete accurate and timely records on the case management system to maintain high quality service standards Deliver assertive outreach to individuals to maximise engagement Identify suitable onward referrals at the earliest appropriate point Enable mutually agreed and gradual endings to support provision Actively participate in partnership meetings to support team working and service improvement Adherence with role training (including requirements of NVT service and organisation training) Flexible and responsive to service demand and willingness to work across cohorts and regional areas as required Please note that IT skills are required for all our vacancies. Where applicable, successful candidates will be required to register with the SSSC within 6 months of start date. We value lived experience, please click here to read more about our views Job Description Lead Practitioner - JOB DESCRIPTION.pdf – 117KB Opens in a new window Person Specification Lead Practitioner - PERSON SPECIFICATION.pdf – 110KB Opens in a new window Benefits package Turning Point Scotland have Platinum accreditation in Investors in People . Our staff are our most important asset, therefore we offer extensive training and impressive personal and career-focused development opportunities. You could be part of an organisation that not only offers excellent careers but makes a real difference to thousands of People’s lives and achieve your own personal fulfilment. Comprehensive Induction 123 Learning and development courses 29 eLearning courses Funded qualification – SVQ Social Services and Healthcare, work based assessment Your Career Pathway, we promote from within and advertise internally all jobs Pension Scheme, employer contribution 4% Wide range of family friendly policies 35 holiday/public holidays days' per year. Does this position require a valid UK driving licence and access to a vehicle? No Does the post include personal care? No Does the post includ"}