1. Can you tell us about your previous experiences as an Administrative Assistant or in a similar role? Can you tell us about your previous experiences as an Administrative Assistant or in a similar role?
2. What attracted you to this position at Cardiff Medicentre, and how do you think you can contribute to our team? What attracted you to this position at Cardiff Medicentre, and how do you think you can contribute to our team?
3. How do you prioritise your workload when faced with multiple tasks? How do you prioritise your workload when faced with multiple tasks?
4. Can you describe a time when you had to adapt quickly to a change at work? How did you handle it? Can you describe a time when you had to adapt quickly to a change at work? How did you handle it?
5. As the first point of contact for tenants and visitors, how would you ensure a friendly and professional customer service experience? As the first point of contact for tenants and visitors, how would you ensure a friendly and professional customer service experience?
6. Can you provide an example of a challenging situation involving a customer or colleague? How did you resolve it? Can you provide an example of a challenging situation involving a customer or colleague? How did you resolve it?
7. How do you tailor your communication style when dealing with different types of people, such as students, staff, and members of the public? How do you tailor your communication style when dealing with different types of people, such as students, staff, and members of the public?
8. Describe your approach to maintaining accurate records and files. Can you share any tools or methods you use to ensure accuracy? Describe your approach to maintaining accurate records and files. Can you share any tools or methods you use to ensure accuracy?
9. How do you handle repetitive tasks? What strategies do you use to maintain focus and efficiency? How do you handle repetitive tasks? What strategies do you use to maintain focus and efficiency?
10. Can you give an example of how you have gathered and analysed data to support a project or process improvement? Can you give an example of how you have gathered and analysed data to support a project or process improvement?
11. Working closely with a small team can be both rewarding and challenging. How do you build good working relationships with team members? Working closely with a small team can be both rewarding and challenging. How do you build good working relationships with team members?
12. Describe a situation where you had to collaborate with colleagues from different departments. What was your approach, and what was the outcome? Describe a situation where you had to collaborate with colleagues from different departments. What was your approach, and what was the outcome?
13. What software or tools are you proficient in that are relevant to administrative tasks, such as databases, spreadsheets, or finance software? What software or tools are you proficient in that are relevant to administrative tasks, such as databases, spreadsheets, or finance software?
14. Have you ever identified a process that could be improved in your workplace? If so, how did you propose and implement that change? Have you ever identified a process that could be improved in your workplace? If so, how did you propose and implement that change?
15. Can you discuss your experience with monitoring communication channels, such as social media or web pages? How would you approach updating content? Can you discuss your experience with monitoring communication channels, such as social media or web pages? How would you approach updating content?
16. How do you ensure confidentiality and data protection in your administrative work? How do you ensure confidentiality and data protection in your administrative work?
17. What steps would you take to ensure compliance with health and safety policies in an office environment? What steps would you take to ensure compliance with health and safety policies in an office environment?
18. This role may require working occasional evenings and weekends. Are you comfortable with this level of flexibility? Can you provide examples of times you have adjusted your schedule to meet work needs? This role may require working occasional evenings and weekends. Are you comfortable with this level of flexibility? Can you provide examples of times you have adjusted your schedule to meet work needs?
19. What does a positive team culture mean to you, and how do you contribute to it? What does a positive team culture mean to you, and how do you contribute to it?
You can answer as many of these questions as you want.
Good luck!
