Thank you for your interest in the position of Housekeeping Assistant
in Glasgow
with HC-One.
This is a video practice interview and we use your
computer's webcam & microphonedevice's cameraphone's camera
to record your answers.
We record your answers one at a time.
The whole thing should take you less than five minutes.
Interview Progress What to expect
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First, we'll enable your camera & microphone and then ask you to record a short introduction about yourself, about 30 seconds long, to make sure your camera is working ok.
Then, we'll ask you to answer one or more questions of your choice from the list below:
1. Can you tell us a bit about your previous experience in housekeeping or a similar role? Can you tell us a bit about your previous experience in housekeeping or a similar role?
2. What attracted you to apply for a position at HC-One? What attracted you to apply for a position at HC-One?
3. How do you prioritise your tasks when managing a cleaning rota? How do you prioritise your tasks when managing a cleaning rota?
4. Can you provide an example of a time when you had to pay attention to detail in your work? What steps did you take to ensure everything was done correctly? Can you provide an example of a time when you had to pay attention to detail in your work? What steps did you take to ensure everything was done correctly?
5. Describe your approach to maintaining cleanliness and hygiene in a care home environment. Describe your approach to maintaining cleanliness and hygiene in a care home environment.
6. How would you describe your communication style when interacting with residents and colleagues? How would you describe your communication style when interacting with residents and colleagues?
7. Can you share an experience where you successfully worked as part of a team? What role did you play in that team? Can you share an experience where you successfully worked as part of a team? What role did you play in that team?
8. How do you handle conflicts or disagreements within a team setting? How do you handle conflicts or disagreements within a team setting?
9. The description mentions that kindness is at the core of HC-One. Can you provide an example of how you’ve demonstrated kindness in a previous role? The description mentions that kindness is at the core of HC-One. Can you provide an example of how you’ve demonstrated kindness in a previous role?
10. How would you approach a situation where a resident seems to be feeling down or upset? How would you approach a situation where a resident seems to be feeling down or upset?
11. If you noticed a colleague not adhering to the cleaning standards, how would you handle this situation? If you noticed a colleague not adhering to the cleaning standards, how would you handle this situation?
12. How would you respond if a resident expressed concern about cleanliness in their room? How would you respond if a resident expressed concern about cleanliness in their room?
13. What do you understand about safeguarding in a care environment, and why is it important? What do you understand about safeguarding in a care environment, and why is it important?
14. Can you give an example of how you would identify and report a concern related to safeguarding? Can you give an example of how you would identify and report a concern related to safeguarding?
15. Are you flexible with your working hours, including weekends and holidays? Are you flexible with your working hours, including weekends and holidays?
16. How do you maintain a positive attitude during busy or challenging shifts? How do you maintain a positive attitude during busy or challenging shifts?
17. What areas of personal development are you most interested in pursuing in this role? What areas of personal development are you most interested in pursuing in this role?
18. How do you feel about receiving training and feedback to improve your skills? How do you feel about receiving training and feedback to improve your skills?
19. Do you have any questions for us about the role or the company's culture? Do you have any questions for us about the role or the company's culture?
The preview image will be black while recording; please just continue to record your answer as normal.
Interview Summary •
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Role:Housekeeping AssistantinGlasgow
Interviewed on Saturday 29 March 2025
at 10:44.
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{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nHousekeeping Assistant with HC-One in Glasgow, Scotland, United Kingdom\n\n About The Role In your role as a Housekeeping Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. By joining HC-One, you’ll have a wonderful opportunity to give something back to those people. For you, as a Housekeeping Assistant, that will mean keeping the cleanest, most hygienic home. Safe, comfortable and welcoming, the environment you maintain will be testament to your brilliant eye for detail. And, whether you’re managing the cleaning rota or getting your sleeves rolled up and showing how it’s done, you’ll do so with a sense of kindness above anything else. HC-One are looking for a Housekeeping Assistant with experience, ideally, although we’ll provide great training. You’ll also need excellent time management and organisational skills. Beyond that, it’s all about your brilliant, positive energy and natural ability to get along with people. So you’ll be a brilliant communicator who’s as skilled at listening as giving instruction. And, whenever you communicate with a resident or co-worker, you’ll be truly considerate and kind. Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken. Benefits We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Housekeeping Assistant we will invest in you and you will enjoy additional support and benefits including: Paid Enhanced DBS/PVG Free uniform Hourly rate is subject to experience and qualifications. Company pension scheme 28 days annual leave inclusive of bank holidays Group life assurance cover Wagestream - financial wellbeing and flexible access to pay as you need it Award-winning learning and development and support to achieve qualifications. GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16 An opportunity to learn from experienced colleagues as part of an outstanding and committed team. Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners. Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards An attractive refer a friend scheme of up to £1000 per referral, depending on the role We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family. We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one. About You Not Specified About The Company Not Specified"}