{"interviewQueryText":"What are some good interview questions in British English for the job description below?\n\n-------------------------------------------\n\nDementia Care Co-Ordinator-Surrey Downs H&C with Epsom and St Helier University Hospitals NHS Trust in Epsom, England, United Kingdom\n\n Job Summary Surrey Downs Health & Care This is an exciting and innovative role which will involve working alongside community GPs, paramedics, pharmacists, district nurses and a growing team of care co-ordinators to wrap care around our population as a 'one team' approach providing co-ordination and navigation of care and support to our patient living with Dementia. Main duties of the job Take referrals for individuals or proactively identify people who could benefit from support through care co-ordination.Have a positive, empathetic and responsive conversation with the person and their family and carer(s) about their needs; Work towards increasing patients' understanding of how to manage and develop health and wellbeing through offering advice and guidance. Develop an in-depth knowledge of the local health and care infrastructure and know how and when to enable people to access support and services that are right for them; Work with the wider PCN, MDTs, and the social prescribing service to look at how carers can support people - this could include the initial identification of carers onto the carer register. With training support people to develop and implement personalised care and support. About Us Surrey Downs Health and Care deliver care closer to people's own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations. Surrey Downs Health And Care Has a Track Record Of Providing Person Centered Care That Goes Beyond Organisational Boundaries To Do What Is Best For The Individual. This Partnership Includes The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area CSH Surrey Epsom and St Helier's University Hospitals NHS Trust Surrey Council County Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us. It's on those grounds that the Surrey Downs Health and Care was formed - we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before. In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents. Date posted 14 March 2025 Pay scheme Agenda for change Band Band 4 Salary £27,857 to £30,570 a year Per Annum Pro Rata inc Fringe HCAS Contract Permanent Working pattern Part-time Reference number 343-SDH&C-7045347 Job locations Tattenham Community Team, next to Tattenham Health Centre, Tattenham Crescent Epsom Downs KT18 5NU Job Description Job responsibilities Making and managing appointments for patients, related to primary, secondary, community, local authority, statutory, and voluntary organisations. Help people transition seamlessly between secondary and community care services, conducting follow-up appointments, and supporting people to navigate through wider the health and care system. Identify when action or additional support is needed, alerting a named clinical contact in addition to relevant professionals, and highlighting any safety concerns. Keep accurate and up-to-date records of contacts, appropriately using GP and other records systems relevant to the role, adhering to information governance and data protection legislation. Please see full description and person spec attached to this vacancy. Responsibilities Job description Job responsibilities Making and managing appointments for patients, related to primary, secondary, community, local authority, statutory, and voluntary organisations. Help people transition seamlessly between secondary and community care services, conducting follow-up appointments, and supporting people to navigate through wider the health and care system. Identify when action or additional support is needed, alerting a named clinical contact in addition to relevant professionals, and highlighting any safety concerns. Keep accurate and up-to-date records of contacts, appropriately using GP and other records systems relevant to the role, adhering to information governance and data protection legislation. Please see full description and person spec attached to this vacancy. Person Specification Essential Essential Car driver Healthcare Experience Administration and patients Achieved Grade / 2 Years Experience Desirable Previous experience working with Dementia Patients Good Administrative /IT skills Essential Essential Previous experience in Healthcare environment Desirable Excellent Admin / IT Skills Achieved Grade and 2 years Experience Person Specification Essential Essential Car driver Healthcare Experience Administration and patients Achieved Grade / 2 Years Experience Desirable Previous experience working with Dementia Patients Good Administrative /IT skills Essential Essential Previous experience in Healthcare environment Desirable Excellent Admin / IT Skills Achieved Grade and 2 years Experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Epsom and St Helier University Hospitals NHS Trust Address Tattenham Community Team, next to Tattenham Health Centre, Tattenham Cresc"}