1. Can you tell us a bit about your previous experience in administration roles, particularly in relation to insurance or finance? Can you tell us a bit about your previous experience in administration roles, particularly in relation to insurance or finance?
2. What attracted you to this position with Glasgow City Council, and what do you hope to achieve in this role? What attracted you to this position with Glasgow City Council, and what do you hope to achieve in this role?
3. Have you worked in a public sector environment before? If so, can you describe that experience? Have you worked in a public sector environment before? If so, can you describe that experience?
4. What administrative tasks are you most comfortable handling, and how do they relate to the responsibilities mentioned in the job description? What administrative tasks are you most comfortable handling, and how do they relate to the responsibilities mentioned in the job description?
5. How do you prioritise your workload when you have multiple tasks to complete? How do you prioritise your workload when you have multiple tasks to complete?
6. Can you provide an example of a time when you had to manage sensitive information or maintain confidentiality? Can you provide an example of a time when you had to manage sensitive information or maintain confidentiality?
7. What experience do you have with managing budgets or financial records, and how do you ensure accuracy in your work? What experience do you have with managing budgets or financial records, and how do you ensure accuracy in your work?
8. Describe a situation where you had to liaise with various stakeholders. How did you ensure clear communication and understanding among all parties? Describe a situation where you had to liaise with various stakeholders. How did you ensure clear communication and understanding among all parties?
9. How would you handle a disagreement with a colleague or stakeholder regarding insurance matters? How would you handle a disagreement with a colleague or stakeholder regarding insurance matters?
10. Can you give an example of how you have successfully contributed to building strong working relationships with both internal and external stakeholders? Can you give an example of how you have successfully contributed to building strong working relationships with both internal and external stakeholders?
11. Describe a challenging situation you faced in a previous role. How did you approach the problem, and what was the outcome? Describe a challenging situation you faced in a previous role. How did you approach the problem, and what was the outcome?
12. How do you stay updated on developments within the insurance sector or changes in relevant legislation that may impact your role? How do you stay updated on developments within the insurance sector or changes in relevant legislation that may impact your role?
13. This role allows for hybrid working. How do you ensure productivity and communication while working both remotely and in the office? This role allows for hybrid working. How do you ensure productivity and communication while working both remotely and in the office?
14. How do you approach teamwork when some members of the team are working remotely? How do you approach teamwork when some members of the team are working remotely?
15. Glasgow City Council is a proud member of the Disability Confident employer scheme. How do you ensure that all colleagues feel valued and included in the workplace? Glasgow City Council is a proud member of the Disability Confident employer scheme. How do you ensure that all colleagues feel valued and included in the workplace?
16. What does promoting diversity and inclusion in the workplace mean to you, especially in the context of public service? What does promoting diversity and inclusion in the workplace mean to you, especially in the context of public service?
17. Do you have any questions for us about the role or the working environment at Glasgow City Council? Do you have any questions for us about the role or the working environment at Glasgow City Council?
You can answer as many of these questions as you want.
Good luck!